What’s New in Student Transportation This Year

NYC School Bus App

We are working with Via to customize a solution for student transportation to meet the needs of New York City families, students, schools, administrators, and school bus companies. We are introducing these technologies to NYC student transportation to improve the overall quality of service.

Find out more at NYC School Bus App.

Rideshare Options 

To learn more about rideshare options and eligibility please reach out to your school for assistance. 

Rideshare Availability

NYCPS works with Limosys to offer rideshare services under specific conditions and for particular student groups. This includes students with IEP-mandated busing, students in temporary housing, and students in foster care who qualify for busing. Rideshare may also be available in the event of driver, Paraprofessional/nurse, and/or other staff coverage issues, or if there is a delay in route assignment. In the absence of a paraprofessional or nurse a pre-populated code will be available in each impacted students NYCSA account.  

Schools will contact parents of eligible students as needed to inform them of their eligibility and guide them through the process.

For questions on rideshare availability and process, parents or guardians should contact the Transportation Coordinator at their child’s school.

Transportation Coordinators, and school/shelter-based staff should contact their Transportation Liaison for support.

Accessing Rideshare

  • To book a ride families can book directly through the Tripslink website or contact 212-426-8000.
  • Families will be able to book two trips totaling four rides a day with the single voucher code. Families will be able to book a ride to school in the AM, as well as from the school to their next step; and to the school for pickup in AM, as well as the ride from school to home.
  • Families must use the school address as both the destination of the ride to pick up their child AND as the starting point for their ride home. The ride can only be booked from the school address as the start or end point of the ride.

Alternate Afternoon Drop-Off

Alternate afternoon bus drop-off arrangements can be requested online. Please visit the Transportation Support Hub for more information about alternate PM drop off service and to submit a request.

School Bus Routes and Services

Your child may be on the bus with students from different schools. Getting our students to and from school as safely as possible is as important as keeping them safe while they are in the building. Whether traveling by bus, public transportation, or other means, students will be expected to follow the same safety protocols, such as wearing masks, as they will in and around their school.

Your Child’s Bus Route

Your child’s current transportation assignment and information is now available in your NYC Schools Account (NYCSA).

Contact your child’s school for help setting up a NYCSA account and to find out your child’s schedule, what days they will be in attendance, and their programming model.

Public Transportation


Your school will provide student MetroCards to eligible students for travel to and from school. Parents/guardians of students in temporary housing who accompany students to school are also eligible for a MetroCard.

When using public transportation, parents and students are expected to follow the same safety protocols as all New Yorkers.

Health and Safety

School Bus Health and Safety Procedures

Cleaning and Disinfecting

Routine cleaning of surfaces will be maintained.

Stay Home if Sick

Students and staff should stay home if they show any symptoms of COVID-19 or other illnesses and get tested for COVID-19.