Enrollment Help

The Office of Student Enrollment (OSE) is here to help families through the process of enrolling students into a NYC Public School. We provide guidance on school options, admissions requirements and application timelines to ensure families understand their school options. We’re here to support parents and guardians with transfers, special programs, and language services so every family can find the right school for their child.

What Can We Help You With?

My child needs a high school right now
I need to enroll my child in grades 9–12. My child is not yet enrolled in a NYC public school and has not received a NYCPS high school offer.
If your child needs a high school right now, please visit a Family Welcome Center. Visit our FWC page and use the map to locate your nearest location and book an appointment online.
My child does not have a zoned school and needs to enroll in Elementary or Middle School
Visit a Family Welcome Center for enrollment help if your child does not have a zoned school. You can make sure you don't have a zoned school by visiting Find a School page. Type in your address and a list of zoned schools will show. If you have a zoned school contact them directly to enroll your child.
I am a high school student and need to enroll myself in a high school right now
I am 18 years or older and need to enroll in grades 9–12. I am not yet enrolled in a NYC public school or have not received a NYCPS high school offer.
If you are younger than 18, live in temporary housing, and do not live with a parent, you can enroll in school on your own. Visit a Family Welcome Center to help you enroll in high school.
My child attends a charter or private school (grades K-8) and needs application support for public schools
If your child is enrolled in a charter or private school and you want to apply to NYC public school you can visit a Family Welcome Center for enrollment help. Also you can read more about transferring schools on our Transfers page.
I want to enroll my child in kindergarten, middle school, or high school and need to submit an application and my child’s current school cannot help.
Visit a Family Welcome Center for enrollment help if your child's current school cannot help.
My child needs to transfer schools
Visit a Family Welcome Center to get help with transferring schools. Also check if your child’s situation qualifies and what to prepare for on our Transfer page.
My child received an offer through the admissions process
If your child got an offer and needs help, contact their school directly. Use Find a School to search for your school's contact. If you need more help you can email the Office of Student Enrollment — use the email for elementary, middle, or high school, depending on your child’s offer
Illustration of dad and daughter at a desk talking to enrollment

Enrollment Help Information

Find helpful enrollment information on key topics below. Whether you’re a new family, need to transfer schools, or are exploring home schooling, these resources can guide you through each step. You can also learn about Family Welcome Centers and access enrollment forms.

Meeting Student Enrollment Needs

NYC Public Schools are committed to providing excellent educational opportunities that are open, accessible, and welcoming to all of the city's students. Section below contains information about specific student needs like LGBTQ, diversity and disability needs.

Family Welcome Centers

Family Welcome Centers support families enrolling in NYC Public Schools with specific enrollment needs. Visit the FWC page to find our more about the specific enrollment services that Family Welcome Centers provide. Whether you prefer to meet in person, talk by phone, or connect virtually, our staff is here to help with specific enrollment needs.

Family Welcome Centers

Illustration of dad and daughter at a desk talking to enrollment

Contact Us

If you need to contact us in regards to enrollment support, you can email the Office of Student Enrollment at the email addresses below.

Elementary School Admissions

Use this email for 3-K, Pre-K, Kindergarten, Gifted and Talented enrollment help and school offers

ESEnrollment@schools.nyc.gov

Middle School Admissions

Use this email for 6th to 8th Grade enrollment help including middle school offers

MSEnrollment@schools.nyc.gov

High School Admissions

Use this email for 9th to 12th Grade enrollment help including high school offers

HSEnrollment@schools.nyc.gov

  • Call Us

    Call Monday-Friday, 8am-6pm at 718-935-2009.