Contact Information

Get help with transportation questions and concerns from your school.

Families of students with IEPs in Pre-K programs should contact their Committee on Preschool Special Education.​

Families of students in Early Intervention Programs should contact the Department of Health's Early Intervention Regional Office.

Make Sure We Can Reach You

Contact your child’s school to keep your address and emergency contact information current. We need to have accurate address and contact information for each child we serve; we rely on this information to contact you in emergencies.

Contact Your Bus Company

Contact your school age, Pre-K, or Early Intervention bus company when you want to:

  • Know the location of a bus currently carrying your child
  • Get information on your route and schedule
  • Pre-K/ EI students only: Update your address or other personal information

Contact Us

Web: https://nycenetstg.nycenet.edu/technicalsupportforfamily/Home/
Call: (718) 392-8855

Impartial Hearings

If you have a child with disabilities or with possible disabilities, who you believe did not receive a Free and Appropriate Public Education (FAPE) or reasonable accommodations, you can request an Impartial Hearing.

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