Vendors A-H

New York Education Law §2-d gives parents the right to access certain information about agreements the NYC DOE has entered into with outside entities (such as vendors) who are permitted to receive or to access identifiable student information from the DOE. These entities are required to answer a number of questions about their privacy and data security practices. Responses from such outside entities to these questions are found below. Please note that this page will be updated on a periodic basis with responses from additional outside entities.

PLEASE NOTE: The entities listed below do not comprise a list of “approved DOE vendors” and therefore should not be thought of as such. Some entities listed below may have agreements that have expired or were terminated, but whose information has not yet been moved or removed. Other entities, whose names do not appear below, may have agreements with the DOE, or agreements that are in progress, but their responses are still being processed and have not yet been posted. Additionally, there are some entities that do not collect personally identifiable information. Their information may not appear below. 

Listed in Alphabetical Order:

21st CentEd

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 2/1/2022 - 2/1/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. 21stCentEd’s online educational services collects contextual or transactional data as part of its operations, often referred to as “metadata.” Metadata refer to information that provides meaning and context to other data being collected; for example, information about how long a particular student took to perform an online task has more meaning if the user knows the date and time when the student completed the activity, how many attempts the student made, and how long the student’s mouse hovered over an item (potentially indicating indecision). This metadata is not linked to FERPA-protected information.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The 21stCentEd Data Security Plan (DSP) details procedures implemented at the administrative level to protect private information such as training personnel on information handling best practices. The DSP also outlines the physical protections implemented for protecting private information such as ensuring paper records and servers are secured and access-controlled. Lastly, the DSP includes 21stCentEd’s technology-based instruments and procedures used to protect private information such as requiring Common Access Cards for System Access and encrypting computers and emails.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Academics in Motion

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 9/1/2022 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. We will compare student data before our programing and during our program to see the students improvements pertaining to academic progress and attendance results, only. We will provide Academic Support, SEL and Life Skills workshops, wellness activities and college and career resources.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Amazon.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. AIM PII data is reported to and stored in AIM database which uses usernames and passwords to prevent unauthorized access and to restrict user access within the application. Each unique user account is assigned access to programs and permission sets to restrict access to data and features in the system. Data is stored using redundant Amazon Web Services hardware technologies and SSG fault tolerant software and journaling file systems. All data is automatically encrypted while in transit and in storage. User-based permissions and audit trails further enable secure access to data within the system. To prevent breaches the AIM database conducts continuous vulnerability scanning, integrated security code scanning, and penetration testing. In the event systems are affected by a breach, it is their policy to notify without undue delay, and in no case greater than 48 hours, from the confirmation of a data breach.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Acadience Learning Inc. (ALI)

Type of Entity: Research Institution or Evaluator

Contract / Agreement Term: Nondisclosure agreement was signed on 6/25/2021

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The purpose for which ALI will receive/access PII is to provide online assessment and data management services for Acadience assessments and for psychometric and research services which may be called upon by NYC DOE.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The Acadience Learning Online (ALO) system follows industry-standard best practices to ensure that all system data, including data containing PII, is secure and protected at all times. Technical security protections include, but are not limited to: encryption of data in transit and at rest, use of US based servers, proactive monitoring of network access, and regular security testing and review of results. ALI takes a proactive stance on mitigating data privacy and security risks by utilizing strong security procedures and protocols.

Additionally, ALI upholds rigorous internal policies to ensure that employees with access to data containing PII follow strict procedures related to the handling and management of sensitive information. Employees with access to sensitive information must first complete required training before gaining ALO system access, and system access is limited to employees who need access to the information to complete job duties.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Accelerate Learning (for STEMscopes, Math Nation)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. PII is utilized solely for application operations and curriculum interaction by students and teachers.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subtractor, i.e. Amazon Web Services.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Accelerate Learning (ALI) implements cybersecurity practices and requirements based upon CIS’s well-established Controls and Benchmarks that are compliant with the federal standards in the Federal Information Security Management Act (FISMA) in NIST Special Publication 800-53 Revision 5, published September 2020. We implement authentication, authorization and accounting (AAA) based on these controls following a least privileged model. Additionally, ALI utilizes leading industry tools to monitor, restrict, and secure information resources and sensitive data. The fundamentals of our security operations include:

  • Passwords and Employee Access. Accelerate Learning Inc secures all usernames, passwords, and any other means of gaining access to the Services or to Student Data, at a level suggested by the applicable standards, as set forth in Article 4.3 of NIST 800-63-3. ALI only provides access to Student Data to employees or contractors that are performing the Services. Employees with access to Student Data shall have signed confidentiality agreements regarding said Student Data. All employees with access to Student Records shall be subject to criminal background checks in compliance with state and local ordinances.
  • Destruction of Data. Accelerate Learning Inc destroys or deletes all Student Data obtained under the Service Agreement when it is no longer needed for the purpose for which it was obtained.
  • Security Protocols. Accelerate Learning Inc utilizes security protocols that meet industry standards in the transfer or transmission of any data, including ensuring that data may only be viewed or accessed by parties legally allowed to do so.
  • Employee Training. Accelerate Learning Inc conducts periodic security training to those of its employees who operate or have access to the system.
  • Security Technology. When the service is accessed using a supported web browser, Accelerate Learning Inc employs industry standard measures to protect data from unauthorized access. The security measures include firewalls, deep packet inspection, application stream analysis, restrictive load balancing, network segmentation, network ACLs, data transit encryption utilizing TLS 1.2 with 2048-bit certificates, data at rest encryption utilizing 256-bit AES encryption, log aggregation and analysis, vulnerability management and remediation process, application authentication, server authentication and administrative authentication following least privileged access.
  • Periodic Risk Assessment. Accelerate Learning Inc conducts regular digital and physical risk assessments and remediates any identified security and privacy vulnerabilities in a timely manner.

We adhere to the following standards, laws, and certifications:

  • NIST Cybersecurity Framework v.1.1
  • NIST SP 800-53 Cybersecurity Framework for Improving Critical Infrastructure Cybersecurity (CSF), SP 800-171
  • ISO 27000 Series
  • Center for Internet Security (CIS) Critical Security Controls (top 20)
  • Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99)
  • Children's Online Privacy Protection Act (COPPA)
  • Protection of Pupil Rights Amendment (PPRA) 

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

The Achievement Network

The exclusive purposes for which Protected Information will be usedThe information collected is first used to enable access to ANet’s online platform, myANet, which provides resources and reports for District and Schools leaders. These data also allow ANet coaches and school leaders to understand student performance on interim assessments administered. These learnings then enable ANet to provide the appropriate guidance and best practices to boost student learning. Additionally, we also occasionally use anonymized, aggregated student response data to inform our own internal analyses of the efficacy of our services and tools.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: ANet and our partners are considered to be a “School Official” under FERPA. Access to data reports that include more granular student data can only be accessed through our secure data reporting platform. Any individual or non-aggregated student data is available only to that student's school leaders and teachers, not to other educators in the network.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: ANet typically retains all data collected. In the event that a partnership with ANet is concluded, user access to the myANet platform will be terminated on a mutually agreed upon date. This ensures that the data collected for that partner is no longer available to other schools within the district that utilize the platform. [NYC DOE comment: The current agreement became effective starting on December 20, 2019 and terminates when all NYC DOE schools and/or offices cease using The Achievement Network’s products/services. The terms of the agreement remain effective through the period during which The Achievement Network possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Our data and servers are part of AWS and are housed in US-based AWS data centers. https://aws.amazon.com/compliance/data-center/controls/. At our offices we do not have any servers.

How the data will be encrypted (described in such a manner as to protect data security): Applications communicate with RDS databases within a secure Virtual Private Cloud (VPC) via Transport Layer

  • Security version (TLS) 1.0 and 1.2.
  • AWS RDS encryption at rest with KMS uses FIPS 140-2 validated hardware security modules (HSMs) to generate
  • AES-GCM 256-bit keys.

Actively Learn Inc

The exclusive purposes for which Protected Information will be used: Actively Learn uses Protected Information solely to provide the Actively Learn educational service to NYC students, teachers, and schools.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: We will carefully review sub-processor privacy agreements and terms of service to ensure that they abide by the data protection and security requirements required by our NDA with the NYC DOE.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Upon written request from NYC DOE, we can delete or de-identify NYC data in our platform. 

[NYC DOE comment: The current agreement became effective starting on March 20, 2020 and terminates when all NYC DOE schools and/or offices cease using Actively Learn Inc’s products/services. The terms of the agreement remain effective through the period during which Actively Learn Inc possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): All Protected Information is stored in the US (AWS us-east-1 and us-west-2 datacenters). Data is encrypted both at rest and in transit. Actively Learn employees with access to Protected Information access it via a browser over SSL (support staff) or directly over a password-protected private-key SSH tunneled. Connection to our platform database (engineering staff).

How the data will be encrypted (described in such a manner as to protect data security): Platform data is encrypted at rest using AES-256-GCM encryption provided by AWS’s Aurora managed clustered database service and AWS’s Key Management Services (KMS), Platform data is encrypted in transit between the database and our platform via SSL. 

Adobe

The exclusive purposes for which Protected Information will be used: The NYCBOE uses Adobe products and services for its students in the K-12 school environment. Protected information (as defined in the Additional Terms) will be provided to Adobe and used by Adobe for the purposes of providing such student services to the NYCBOE and its students under the agreement between Adobe an NYCBOE. [NYC comment: Adobe refers to the New York City Department of Education as NYCBOE throughout the agreement.]

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: In the event that Adobe engages subcontractors or other authorized representatives to perform one or more of its obligations under the agreement, it will require those to whom it discloses protected information to be subject to contractual data protection terms at least as restrictive as those set forth in the agreement, and those subcontractors or other authorized representatives shall have a legitimate need to access protected information in connection with their responsibilities in providing services to Adobe.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: The initial term of the agreement with the NYCBOE will be thirty-six (36) months from the effective date. Upon expiration of the additional terms without renewal, or upon termination of the additional terms prior to expiration or termination of a student account, Adobe will adhere to the student data retention and deletion protocols agreed to with the NYCBOE and set forth in Seton 5.4 of the Additional Terms of the Agreement. [NYCDOE comment: the Agreement was signed and put into effect on February 28, 2022.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to Section 6.3 of the Additional Terms, Adobe will work with the NYCBOE to process requests for copies of, and challenges to the accuracy of, protected information in the custody or control of Adobe. Such requests should be directed to the NYCBOE at studentprivacy@schools.nyc.gov.

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Any protected information Adobe receives will be stored on systems in a secure data center facility. Adobe processes and stores information in the U.S. and other regions, which made include Europe and Japan. Adobe Cloud Services meet the specific requirements of data protection, including, but not limited to, Article 28 of the General Data Protection Regulation and which are listed as SOC2, Type 2 (Security and Availability) and ISO 27001 compliant and others as indicated at http://www.adobe.com/go/cloudcompliance. Additional information on Adobe’s various security controls and processes for its products and services are located in Exhibit C (Technical Organizational Measures) to the Additional Terms of the Agreement.

How the data will be encrypted (described in such a manner as to protect data security): Adobe uses technologies, safeguards and practices, including, but not limited to, encryption, firewalls, password protection, and/or equivalent that are consistent with its industry standards. Adobe Cloud Services meet the specific requirements of data protection, including, but not limited to, Article 28 of the General Data Protection Regulation and which are listed as SOC2, Type 2 (Security and Availability) and ISO 27001 compliant and others as indicated at http://www.adobe.com/go/cloudcompliance. Additional information on Adobe’s various security controls and processes for its products and services are located in Exhibit C (Technical Organizational Measures) to the Additional Terms of the Agreement.

Agile Mind

Type of Entity: Commercial Enterprise

Contract / Agreement Term: [NYCDOE Comment: NDA was signed on 7/12/2021]

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Agile Mind provides comprehensive math and science programs for middle and high schools. To that end we store a student’s name, school, grade level and DOE assigned login ID– all nonsensitive PII.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All data (not just PII) is stored in a highly secure fashion. Data is protected using encryption while in motion and at rest by serving all data via HTTPS and storing it in a secure manner. For storage specifically, all data is stored by MySQL Data at Rest Encryption. The security of this data is ensured by limited employee electronic access to production databases, and databases are housed in a secure data center with physical security and a named access list for visitors.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

All In Learning, Inc  

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 7/1/2020 – 6/30/2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The Product: ALL In Learning is a cloud-based formative assessment platform providing in-the-moment and summative assessment data collection utilizing a variety of collection modes (clickers, student devices, bubble sheet scanning, and even teacher-graded rubrics). Our reporting supports improving the teaching and learning process in the classroom as well as provides student performance insight at every level (classroom, campus, and district).

Purpose for using PII: ALL In Learning will utilize some PII for Teachers and Students for the purpose of rostering for administering and reporting on formative assessments.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor. The vendor specifies that “We store our data in AWS/Aurora databases. The data is encrypted in transit and at rest. These databases are not shared resources with their other clients, nor is the data shared with AWS. It is not a cloud database.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. ALL In Learning application data is stored in an Amazon Web Services virtualized environment. Data is always transmitted encrypted and stored encrypted. We have data access restriction policies in place within the ALL In Learning development and support organizations.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Amplify Education, Inc. 

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Amplify Education Inc. (“Amplify”) provides core curriculum and supplemental programs and services in ELA, math, and science, and formative assessment products in early reading and math. Each product is briefly described below.

Amplify uses student data collected from, or on behalf of, an education agency to support the learning experience, to provide Amplify products to the education agency and to ensure secure and effective operation of our products, including: to provide and improve our educational products and to support education agency’s and authorized users’ activities; for purposes requested or authorized by the education agency or as otherwise permitted by applicable laws; for adaptive or personalized learning purposes, provided that student data is not disclosed; for customer support purposes, to respond to the inquiries and fulfill the requests of education agencies and their authorized users; to enforce product access and security controls; and to conduct system audits and improve protections against the misuse of our products, or to detect and prevent fraud and other harmful activities.

List of Amplify Products:

Core Curriculum

  • Amplify Caminos - Amplify Caminos is a Spanish language arts program that inspires K–5 students to become confident readers, writers, and thinkers. Amplify Caminos was developed by a bilingual team from across the Latin American and Hispanic diaspora in a concerted effort to create culturally relevant connections for students with diverse backgrounds so their classroom experience strikes a balance between the security of the familiar and the excitement of the unknown. Amplify Caminos is designed to support any biliteracy model, including English as a Second Language (ESL), transitional bilingual programs, dual language strands, and Spanish immersion programs. When used in tandem with Amplify CKLA, Amplify Caminos provides a fully equitable, one-to-one English and Spanish solution.
  • Amplify CKLA - Amplify Core Knowledge Language Arts (CKLA) is a comprehensive English Language Arts curriculum that builds foundational language and literacy skills. Amplify CKLA Grades K-2 develops these skills in a two-part program consisting of a Knowledge Strand and a Skills Strand. Amplify CKLA Grades 3-5 offers an integrated strand of instruction that covers both knowledge and skills content.
  • Amplify ELA - Amplify ELA is an innovative, classroom-tested curriculum for grades 6–8. Our blended program provides a carefully sequenced system of standards-based content, tools, and support for core ELA instruction. The heart of every lesson is the text. We enable teachers to teach skills through texts and develop their students’ muscles for building meaning through reading. With Amplify ELA, students learn to attack any complex text and make observations, grapple with interesting ideas, and find relevance for themselves in their own lives.
  • Desmos Classroom (also known as Desmos Curriculum) - Desmos Classroom is a digital and print curriculum for grades 6–8 and Algebra 1. The lessons are standards-aligned center student ideas and pose problems that invite a variety of approaches. The problem-based program promotes mathematical curiosity and student engagement and is built on the coherence and rigor of the Illustrative Mathematics IM K–12 Math curriculum.
  • Amplify Math - Amplify Math for grades 6–8 and Algebra 1 is a 100% blended core program based on Illustrative Mathematics IM K–12 Math. The program was developed prior to Amplify acquiring the Desmos Curriculum and is currently being reworked.
  • Amplify Desmos Math - Amplify and Desmos Classroom’s new unified curriculum for grades K–A2 brings the best of the Desmos Classroom lessons together with the program supports that districts need. Standards aligned lessons are delivered through an easy to use platform that allows teachers to see student thinking in real-time. Adopting schools gain access to assessments, Tier 2 intervention supports, reporting, and more. Units can begin to be piloted starting back to school 2023. Grades K–A1 can be piloted started back to school 2023.
  • Amplify Science - With Amplify Science K-8, users get detailed lesson plans, embedded formative and summative assessments, hands-on activities and materials, scientific texts, robust simulations, engaging media, physical and digital models, opportunities for scientific argumentation and other forms of classroom discussion, and a variety of effective teacher supports and professional development options.

Supplemental

  • Amplify CKLA Skills - Amplify CKLA Skills is a research-based supplemental skills program built on experts’ latest findings on how children learn to read. Built on a systematic scope and sequence, Amplify CKLA Skills offers the explicit skills instruction needed in today’s classrooms. Amplify CKLA Skills can be used to supplement core ELA programs to provide focused lessons to make literacy skills a priority in the classroom. Amplify CKLA Skills is the first foundational skills program to earn an all-green rating from EdReports.
  • Amplify Reading and Amplify Close Reading - Amplify Reading (grades K-5) and Amplify Close Reading (grades 6-8) are digital supplemental literacy programs that provide independent, personalized instruction and practice. Both use a developmentally appropriate narrative structure to guide students through targeted reading skills practice. Both use a scope and sequence that introduces increasingly complex, sophisticated approaches and topics in reading.
  • Skills Boost - Skills Boost works alongside any core program to provide 30 minutes of highly targeted supplemental foundational literacy skills instruction every day. The software license bundles a suite of solutions and includes: quick formative assessment; targeted, teacher-led instruction and intervention; and independent personalized, adaptive practice for students.

Assessments

  • mCLASS with DIBELS 8th Edition - mCLASSⓇ delivers K-6 formative and diagnostic assessment and serves as dyslexia screening. DIBELSⓇ 8th Edition, the latest version, has been specifically validated as a universal screener for reading and for dyslexia and covers the “5 big ideas” of reading, quickly identifies students who are at risk, and specifies areas for remediation and acceleration.
  • mCLASS Intervention - mCLASS Intervention provides the analytical tools and resources educators need to make targeted, staff-led intervention a daily reality throughout the school year. mCLASS Intervention follows a research-based skills progression and uses smart technology to: Analyze assessment results to place each student on the progression, Form small groups of students with similar skill profiles, determine the optimal instructional focus for each group, and build detailed lessons aligned to that focus, Update students’ skill profiles, groups, and lessons every 10 days as progress-monitoring results improve.
  • mCLASS Lectura - mCLASS Lectura is a high-quality, authentic Spanish assessment that accounts for the major differences between English and Spanish, not simply a direct translation or transadaptation between the two languages. Aligned to the Science of Reading, mCLASS Lectura allows teachers to connect with their students through observational assessment and in the language most comfortable to them. By providing teachers with insights into the skill areas in which their students are proficient, in their native language, the program helps Spanish-speakers build on their strengths and make connections to their second language. mCLASS Lectura delivers complete parity when combined with mCLASS with DIBELS 8th Edition, including parallel reporting across English and Spanish assessments and unique dual-language reporting. Educators also receive guidance on the cross-linguistic transfer of critical skills in both languages.
  • mCLASS Math - mCLASS Math is a math assessment program that uncovers students’ mathematical reasoning and measures fundamental skills to build student success. Universal screening and progress monitoring with diagnostic interviews provide a rich view of at-risk students and gauge the effectiveness of math instruction.
  • mCLASS with Amplify Reading - mCLASS: Amplify Reading Edition is an adaptive assessment (K-6) and instructional solution (K-8) that creates a research-based personalized learning experience for students. By seamlessly integrating universal screening and personalized learning, teachers can identify where students need more practice in early reading skills, and students can use a program designed to grow their skills and build their confidence as readers.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e., Amazon Web Services, Inc. (AWS); MongoDB, Inc. (MongoDB)

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. [DOE comment: In its agreement, Amplify outlines in detail how it meets the COSO principles. Please contact studentprivacy@schools.nyc.gov if you would like a copy of this information.]

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.” 

Aperture Education

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 7/1/2021 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Aperture will use PII to administer student social and emotional assessments to be completed by students, teachers and (optionally) parents. PII will also be used in reporting (e.g., to disaggregate data by subgroup).

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Aperture Education considers security of PII to be of utmost importance. As such, we follow a rigorous security policy which includes, but is not limited to, third party penetration and security testing, annual security training of all of our employees, completion of background checks on our employees, encryption of confidential information in transit and at rest, and limiting user access to confidential information based on role. Please see our security policy for more information.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Applied Curiosity Research, LLC

Type of Entity: Research Institution or Evaluator

Contract / Agreement Term: 2/1/2022 – 1/31/2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. We are conducting a mixed-methods, implementation evaluation of a pilot program with students from two NYC schools. The pilot program occurs for five weeks over the summer and consists of a blend of classroom instruction from DOE teachers and community-based organizations as well as work-based learning. The focus of the pilot program is promoting computer science skills and knowledge while exposing students to careers in related fields. Research participants include participating students, teachers, and select agency stakeholders. The goals of the evaluation are to collect evidence of student outcomes, understand barriers and affordances to program implementation, assess the extent to which activities are completed as intended, identify best practices, and inform effective scaling of the program.

Methods include student pre/post surveys administered in class, student focus groups, teacher in-depth interviews, and in-depth interviews with key stakeholders.

The only PII we will collect is student and teacher names during the consent process. Consent is critical to ensure participants understand their rights as a research participant, including that the research is voluntary and how their information will be handled. Consent is also a mandatory requirement for NYC DOE IRB.

Type of PII that the Entity will receive/access: Student PII. We may collect student, parent, or teacher names on consent forms. We may also collect student names for the purpose of focus group attendance lists. We will not, however collect student names that are attached to any academic or demographic data.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. The Entity selected “Other: We will remove all PII from any documents or digital files (consent form, survey responses, audio files, notes, transcripts) and replace this with an ID number assigned by the study team. The document linking IDs to PII will be stored in a password protected folder on an encrypted external drive, in a locked cabinet, accessible only by the principal investigator.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. We will remove all PII from any documents or digital files (consent form, survey responses, audio files, notes, transcripts) and replace this with an ID number assigned by the study team. The document linking IDs to PII will be stored in a password protected folder on an encrypted external drive, in a locked cabinet, accessible only by the principal investigator.

Any PII will be kept secure and only used for study purposes, except as otherwise required by law. The study team will not disclose participant’s names or any personally identifiable information in any report or presentation.

De-identified consent forms, audio files, notes, survey data, and transcripts will be stored on a password-protected, encrypted cloud storage system accessible only by the project team.

After three years, we will delete and overwrite copies of all data and also wipe all blank space on the external hard drive to ensure there are no elements of the files retained on the drive.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Arete Education

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2022 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Grant Participation requires PII in the form of program enrollment, attendance tracking and record maintenance for possible review and report generation. Arete acquires paper enrollment forms and attendance records in the classrooms and maintains private records in our locked main worksite office only accessible to designated Arete staff (i.e., Community School Director, Arete Data Specialist). All files are uploaded to our private Arete organization cloud account and maintained for the life of the outstanding contract. When said time has expired and records are no longer needed, all records are shredded and/ or deleted from our cloud servers supervised by our Director of Operations.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Cityspan Technologies Inc.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Cityspan’s Security Policy contains a Risk Assessment Policy that identifies data privacy and security risks and mitigating controls. The Risk Assessment Policy was developed subject to COV2 audit requirements and approved by an external auditor in June 2020.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Asase Yaa Cultural Arts Foundation

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 1/2/2023 – 1/3/2028

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Asase Yaa Cultural Arts Foundation will use Personally Identifiable Information (PII) for evaluations and for program development for student workshops so it can be appropriate for grade and age levels. Workshops are offered in all of the disciplines offered to students including Drumming (Djembe, Conga, Drum Line); Dance (African, Ballet, Jazz, Hip Hop, Modern); Theater (Original Productions); and Visual Arts. Workshops can be scheduled when it best fits parents which includes am sessions and pm sessions. Sessions typically are 45 minutes to 90 minutes.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third parties.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. We would only keep the information in a password protected drive that is accessible to program directors only and which will be discarded at the end of each school year. Additionally, all devices used to access the PII have virus scanners, as well as firewalls to ensure that the information is not compromised.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Attainment Company

The exclusive purposes for which Protected Information will be used: Products provided include AAC applications & devices for student communication needs; student & teacher instructional applications/software for special education.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Attainment provides industry standard data protection and security; annually authorized staff are trained on the appropriate requirements of FERPA, COPPA & SOPPA. 

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Protected information is returned to the district & after 30 days purged from Attainment systems. 

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Processor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Processor.

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): All data is stored in the US with AWS certified protected industry standard practices.

How the data will be encrypted (described in such a manner as to protect data security): The transmission is controlled using TLS (Transport Layer Security) encryption for the browser to database connection. The data is encrypted between the client computer and Attainment’s servers. The Hub uses HTTPS (Hypertext Transfer Protocol Secure) over a secure SSL.

Avaya

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Avaya is providing contact center services to multiple business units at DOE. Some of these business units require Avaya to store call and screen recordings for playback for up to 90 days. Avaya has not confirmed the exact PII that could be received but these recordings may contain certain PII.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using an Entity-owned and/or internally hosted solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Avaya protects and safeguards PII data by enacting the following measures and procedures:

Access control to premises. Avaya will prevent physical access to Personal Data processing equipment by unauthorized persons as follows:

  • Avaya will implement and maintain physical security measures in order to prevent unauthorized access. This is accomplished by the following measures:
    • an electronic access control system with a 90-day log retention;
    • a 24/7 video recording of physical facility with 30-day log retention; and
    • intrusion detection / burglar alarms, or engaging on premise security officers.
  • Avaya will restrict the access to various zones at its premises based on roles, and periodically revalidate the access by owners.
  • Avaya will have personnel and visitor security measures in place to prevent unauthorized access, which is accomplished by the following measures:
    • Personnel must display IDs;
    • Visitors must sign in;
    • Visitors will be reasonably escorted by staff; and
    • Visitors must wear a badge which easily identifies them as visitor.

Access control to use of system. In order to prevent logical access to its Personal Data processing equipment by unauthorized persons, Avaya will implement and maintain the following measures:

  • Avaya will only grant individuals access to the Personal Data processing equipment with
    • a unique user ID for access with formal authorization process, and
    • a unique password with the following features:
      • a complex password, consisting of eight characters and three of four character sets;
      • a maximum password lifetime of ninety days; and
      • an account lockout on failed logins.
  • Avaya will grant the individuals access based on their job function with the following criteria:
    • role-based access;
    • least-privileged access; and
    • access only on a need-to-know basis.
  • The screen of endpoints will be automatically locked after 20 minutes idle time.
  • Avaya will log access to the data processing equipment.
  • Avaya will use a multi-factor authentication of Avaya’s virtual private network (VPN) for remote access.
  • Avaya will implement and maintain a central user administration.
  • Avaya will encrypt endpoints provided by itself.

Access control to Personal Data. Avaya will prevent logical access to Personal Data by unauthorized persons by implementing and maintaining suitable measures to prevent unauthorized reading, copying, alteration or removal of the media containing Personal Data, unauthorized input into memory, reading, alteration or deletion of the stored Personal Data. This will be accomplished by the following measures:

  • Avaya will only grant individuals access to the Personal Data with:
    • a unique user ID for access with formal authorization process, and
    • a unique password with the following features:
      • a complex password, consisting of eight characters and three of four character sets;
      • a maximum password lifetime of ninety days; and
      • an account lockout on failed logins.
  • Avaya will grant individuals access to the Personal Data based on their job function with the following criteria:
    • role-based access;
    • least-privileged access; and
    • access only on a need-to-know basis.
  • The screen of endpoints will be automatically locked after 20 minutes idle time.
  • Avaya will log access to the data processing equipment.
  • Avaya will maintain access control lists (ACL).
  • Avaya will conduct data backups and retrievals, using a secure storage of backup media and testing backups.
  • Avaya will implement and maintain a formal access control change management program.
  • Avaya will implement and maintain internal policies and standards comprising security policies and standards, both at a corporate and business unit level.
  • Avaya will conduct periodic mandatory trainings with respect to protection of personal data, and will monitor and enforce the training participation.
  • Avaya will implement and maintain anti-virus programs, which are centrally monitored and updated, and conduct regular anti-virus scans.
  • Avaya will conduct a secure deletion and /or disposal of data.

Transmission control. Avaya will prevent any unauthorized access to Personal Data via implementation of secure communication channels and logging as follows:

  • Avaya will use a VPN with a multi-factor authentication for remote access.
  • Avaya will use firewalls with the following features and processes:
    • stateful inspection;
    • default denial access rules are implemented unless access rules are explicitly approved;
    • role-based and least-privileged access on a “need to know” basis;
    • logging and alerting of access; and
    • annual review of firewall rules.
  • Avaya will use encrypted email if the same has been enabled by Customer, using transport layer security (TLS) as the methodology.
  • Avaya will implement and maintain security policies and standards both at a corporate and business unit level.

Input Control. Avaya will ensure the possibility to check and establish whether and by whom Personal Data have been put into, modified or removed from the Personal Data processing equipment as follows:

  • Individuals accessing personal data will require a unique user ID and authorization for access.
  • Avaya will implement and maintain security policies and standards both at a corporate and business unit level.
  • The Personal Data processing equipment will have logging functionalities.
  • Avaya will only grant individuals access to Personal Data based on their job function, with the following categories:
    • role-based access;
    • least-privileged access; and
    • access on a “need-to-know” basis.

Organization control

  • Avaya will ensure that in case of commissioned data processing, the Personal Data are processed strictly in accordance with the instructions of Customer.
  • Customer will provide clear instructions to Avaya regarding the scope of the processing of personal data, and Avaya will adhere to these instructions.

Availability control. Avaya will prevent any accidental destruction or the loss of Personal Data by appropriate measures as follows:

  • Avaya will implement and maintain uninterruptable power supply, fire and smoke alarms, fire suppression systems, generators, cooling systems and raised flooring.
  • Avaya will implement and maintain a disaster recovery plan, and annually review and test it.
  • Avaya will implement and maintain a backup strategy and backup procedures.
  • Avaya will implement and maintain anti-virus programs and firewall systems.

Control of separation of data. Avaya will implement and maintain appropriate measures to allow the separate processing of data which have been collected for different purposes as follows:

  • Avaya will separate different customers’ Personal Data by storing Personal Data in logically separated databases.
  • Avaya will separate between productive and test data.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Ballet Tech Foundation

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 9/1/2022 – 8/31/2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The service provide is Dance Training at Ballet Tech. PII is required in order to take attendance and for grading.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Protected Information is stored in the US. Ballet Tech uses has various administrative, operational and technical safeguards in place in place to protect any Protected Information that it will receive under the contract – including training staff members as to best practices for data security and student privacy, the use of Google Drive and Gmail with their built-in data privacy protections, using an on-site physical server for day to day file storage, requiring strong passwords (and 2FA when available), and shredding any paper documents containing Protected Information.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Beam Center

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/15/2022 – 7/14/2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Beam Center school partnerships combine both professional learning opportunities for teachers with a wide range of direct services for students. Professional learning and DSS are woven together in a way that reaches students immediately and builds long-lasting skills for teachers.

  • IN-SCHOOL PROJECTS
  • Fundamentals Projects are projects designed by Beam Center staff with the purpose of introducing students and teachers to basic skills in one or more making disciplines such as woodworking, programming, electronics, and digital fabrication skills.
  • In-Class Collaborative Projects are co-designed by teachers from our 29 partner schools and Beam Center Project Designers for implementation in classrooms.
    • PROFESSIONAL DEVELOPMENT
      • Custom Project Development is a professional learning opportunity for teachers and administrators from Beam Center’s 29 partner schools. In this program, Beam Center Project Designers introduce educators to our practice of hands-on project design as well as various technical making disciplines. With guidance from our staff, teachers collaborate to design a custom project for their classroom that is aligned to the learning goals, standards, and/or curriculum that educators are working with in their classrooms. Educators produce project plans, materials lists, and day-by-day schedules for the collaborative projects that they design. Participants in this program spend 12-18 hours total on this process; these hours are eligible for CTLE requirements.
    • Beam Center receives Student PII (names only) for the purposes of invoicing schools. We receive Teacher PII (names only) for the purposes of PD attendance sheet and for certifying CTLE credit.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Beam Center currently stores all student digital information (name, phone number, email address) on Google Suite documents that are accessible by only a restricted number of personnel directly responsible for managing the program covered by this contract, trained on DOE’s and Beam Center’s privacy and security policies and protected by secure passwords that are updated every 90 days. Beam Center does not collect student Social Security Numbers or OSIS numbers. If a school inadvertently shares OSIS numbers with Beam Center the documents are shredded or hard-deleted from digital storage. At this time, Beam Center uses no proprietary or in-house developed software applications or databases to manage participant data and if ever should do so, it will be developed to meet industry standards and best practices for security and privacy.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

 

Bedford, Freeman & Worth Publishing Group (for LaunchPad, Sapling & SaplingPlus)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. With a history of publishing groundbreaking educational content that spans over 70 years, Macmillan Learning is dedicated to combining world-class content and evolving technology to drive student success. Macmillan collaborates with some of the world’s most accomplished researchers, teachers, developers, and administrators to solve pedagogical challenges. Macmillan Learning's deeply knowledgeable and committed specialists live and breathe each course and discipline, determined to clear any learning obstacles. Historically, this has been accomplished via our Textbooks. While we are still known for our textbooks, we have worked over the past two decades to merge our textbooks with technology to create unique learning tools to better serve instructors and students.

Our LaunchPad Application is a resource to help students achieve better results by providing a place where they can read, study, practice, complete homework, and more. An interactive ebook brings together the resource’s students need to prepare for their class, working with the textbook their instructor selected. For most LaunchPad titles, students can download the ebook to read offline, or to have read aloud to them. LearningCurve adaptive quizzing offers individualized question sets and feedback for each student based on his/her/their correct and incorrect responses. All the questions are tied back to the e-book to encourage students to use the resources at hand. In addition, LaunchPad offers a wealth of quizzing options, including pre-.built quizzes which are readily available and editable. Instructors can also build their own quizzes from test banks, end of chapter questions, questions they write themselves, and more.

Created and supported by educators, our Sapling and SaplingPlus Applications are available for a wide range of courses in Biology, Chemistry, Physics, Astronomy, Physical Sciences, Statistics and Economics. With content written by leading subject-matter experts, Sapling and SaplingPlus homework provides real-time feedback based on specific misconceptions of the problems at hand. Regardless of a student's initial response, Sapling and SaplingPlus ensures everyone arrives at the correct answer for the right reasons Assignments, due dates, and question weights are all customizable to educators' preferences, and the Sapling and SaplingPlus platform supplies metrics related to attempts taken, time spent on each question, and more - offering immediate insight into class and individual student performance. Sapling and SaplingPlus provides students with real-time targeted feedback based on their specific misconceptions or understanding of the course material. Multiple question types - such as clickable area, ranking, sorting, labeling, multiple choice, multiple-select, graphing, and numeric entry - enhance student engagement and critical thinking skills.

BFW is committed to protecting the privacy and security of all School Data that we process as a “data processor” or “service provider” to your school in order to provide the services to you and your school, pursuant to applicable laws. The data we collect includes Student Name, Student Email Address, Teachers Name, Student Scheduled Courses, Student ID Number, Student Username, Student Password, Student responses to surveys/questionnaires, Student generated content, Student course grades and performance scores. If you use our products and platforms in your courses at your school, we only use your personal information in the School Data as needed to:

  • Provide you with the products, content or services selected by you, your instructors or your school and for related activities, such as customer service and “helpdesk” functions,
  • Assure academic integrity, such as in connection with investigations and anti-plagiarism program,
  • Send end-of-course surveys, and
  • Manage our everyday business needs, such as website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance.

We will only use School Data for other purposes with the consent of your school and (if applicable) with your consent.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. AWS Web Services.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. BFW will:

  • Store PII on servers in a secured facility in the US operated by Amazon Web Services (AWS).
  • Use infrastructure built on industry-tested technology and security practices.
  • Take measures aligned with industry best practices and NIST Cybersecurity Framework Version 1.1. These measures include, but are not limited to disk encryption, file encryption, firewalls and password protection.
  • Stored all data in a password protected database with strong password requirements.
  • Run periodic penetration tests, then logs and resolves discovered issues
  • Limit access to PII and application data to people who require access in the performance of their role in providing the service.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Behavior Analysts

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 8/1/2022 – 7/31/ 2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Receiving access to PII as part of a commercial relationship wherein Vendor’s product provides the ABLLS-R Assessment for use by the NYC DOE.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Entity utilizes administrative, technical, and physical safeguards that are aligned with industry best practices to ensure the integrity and security of PII. Administrative safeguards include written policies and procedures, and training programs that ensure employees and contractors are properly prepared and understand their obligations in handling PII, as well as employee background screenings. Additionally, Entity leverages Amazon Web Services (AWS) Cloud Infrastructure to ensure the physical security of PII, while implementing technical safeguards, including full encryption of PII in rest and in transit, in this secure environment. Collectively, these policies and procedures allow Entity to mitigate data privacy and security risks.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Big Ideas Learning

The exclusive purposes for which Protected Information will be used: We store and process your personal information to authenticate your user's license and to grant you access to the applicable materials. We also use information we collect to analyze trends, to administer the site, and to track users' movements around the site. We also use this information to improve the site and to make it more useful to visitors.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: We contractually bind any subcontractors with access to Protected Data to the same rules we must follow.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: We will delete the Protected Information within 90 days of agreement expiration.

 [NYC DOE comment: The current agreement became effective starting on November 25, 2020 and terminates when all NYC DOE schools and/or offices cease using Big Ideas Learning, LLC’s products/services. The terms of the agreement remain effective through the period during which Big Ideas Learning, LLC possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Processor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Processor. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Physical safeguards are conducted by Big Ideas Learning's contracted server hosting company, Rackspace. PDF certificates for data center infrastructure [redacted] are available upon request. Technical safeguards include (1) encrypting district data in transit and at rest using SSL (Secure Sockets Layer), (2) PII database encryption, and (3) deploying Sophos anti-virus protection and Fail 2 Ban intrusion detection. Data is stored in the United States. 

How the data will be encrypted (described in such a manner as to protect data security): User data tables are encrypted at rest and in transit.

Blue Engine

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Blue Engine utilizes monthly data cycles to ensure the co-teaching model is being effectively implemented. We work with the district or school-based instructional coaches to embed effective co-teaching practices, approaches, and mindsets within coaches and teams of teachers. The student data collected (listed below) is used to measure student progress and allows Blue Engine staff to effectively support teachers in using data and facilitate data reviews with school administrators:

  • Rosters for each classroom receiving services which list student names and ID
  • Student standardized assessment scores/results
  • Student demographics including grade level, gender, race/ethnicity, ELLs, and SPED status
  • Student experience surveys

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor, i.e. QuestionPro for secure uploads and Google Suite Spreadsheet for analysis.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Blue Engine uses Google’s G Suite for email and data storage. All student data will be maintained on the encrypted Google server in the US. Staff are only able to access the server using their organization accounts. All staff devices are password protected and only to be accessed by them. Two-factor authentication is required for all staff accounts. Student Data may only be shared with individuals within the Blue Engine account.

Blue Engine will respond to data privacy and security incidents in accordance with the following steps:

  • Employees must report suspected incidents that threaten the confidentiality, integrity or availability of Blue Engine’s data systems or data to the Vice President of Impact, Learning & Design and their immediate supervisor or manager.
  • If a critical incident is verified, the Vice President will convene a meeting with Senior Management.
  • Where there has been a breach of Personally Identifiable Information (PII), the CEO will be notified and will coordinate the process of compliance with notification requirements.

For purposes of this policy, a breach means the unauthorized acquisition, access, use, or disclosure of student, teacher or principal PII as defined by Education law §2-d, or any Blue Engine sensitive or confidential data or a data system that stores that data, by or to a person not. authorized to acquire, access, use, or receive the data. Blue Engine will comply with legal requirements that pertain to the notification of individuals affected by a breach or unauthorized disclosure of personally identifiable information.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CAMBA, Inc (Community Schools Program)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2022 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CAMBA engages in joint review of student data, both personal and academic, with both NYC DOE and CAMBA staff who work with our students. The Community Schools Program utilizes data monitoring tools and surveys created by DOE and CAMBA’s Data, Assessment, Research and Evaluations (DARE) department to track student attendance and progress. The results from these data monitoring tools and surveys provide the Learning to Work program, Principal, and school administration with the information necessary to create goals and establish areas of focus. Qualitative data is essential to our understanding of what is working well and what needs improvement.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. Upon expiration or termination of the contract for any reason, CAMBA shall return or destroy all PII received from DOE or created by CAMBA on behalf of DOE and certify in writing to such return or destruction. This provision shall apply to PII that is in the possession of CAMBA’s subcontractors. CAMBA shall retain no copies of the PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; and using an entity-owned and/or internally hosted solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CAMBA’s policies are designed to ensure that client information is protected. All client files are maintained in locked filing cabinets in the program offices. Access to client files and information is limited to staff with a need to have such access. Electronic information is kept in a secure database that is segregated from CAMBA’s agency-wide client management system, and only staff with specific permissions can have access to information in the database. Mandatory training is provided to all staff on the requirements and importance of the agency’s confidentiality policy. Client information, records, and data are not disclosed by CAMBA to any person, organization, agency, or other entity except as authorized by law. Our database management systems supports the creation of user accounts, roles, user group security and permissions based on programs’ protocols. We maintain clients’ data confidentiality by creating the specific workgroups and security organizations in database systems. We practice Universal Precautions/Standard Protocol & Procedures and comply with any and all Federal, State, City and CAMBA confidentiality, privacy, and security laws, specifically including, but not limited to, HIPPA. We use appropriate safeguards to prevent use or disclosure of the PII and implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentially, integrity, and availability of the electronic PII.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CAMBA, Inc (Learning to Work Program)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2021 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CAMBA engages in joint review of student data, both personal and academic, with both NYC DOE and CAMBA staff who work with our students. The Learning to Work Program [at a Transfer School at Brooklyn Academy and for Young Adult Borough Centers (YABC) at Franklin K. Lane] utilizes data monitoring tools and surveys created by DOE and CAMBA’s Data, Assessment, Research and Evaluations (DARE) department to track student attendance and progress. The results from these data monitoring tools and surveys provide the Learning to Work program, Principal, and school administration with the information necessary to create goals and establish areas of focus. Qualitative data is essential to our understanding of what is working well and what needs improvement.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. Upon expiration or termination of the contract for any reason, CAMBA shall return or destroy all PII received from DOE or created by CAMBA on behalf of DOE and certify in writing to such return or destruction. This provision shall apply to PII that is in the possession of CAMBA’s subcontractors. CAMBA shall retain no copies of the PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; and using an entity-owned and/or internally hosted solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CAMBA’s policies are designed to ensure that client information is protected. All client files are maintained in locked filing cabinets in the program offices. Access to client files and information is limited to staff with a need to have such access. Electronic information is kept in a secure database that is segregated from CAMBA’s agency-wide client management system, and only staff with specific permissions can have access to information in the database. Mandatory training is provided to all staff on the requirements and importance of the agency’s confidentiality policy. Client information, records, and data are not disclosed by CAMBA to any person, organization, agency, or other entity except as authorized by law. Our database management systems supports the creation of user accounts, roles, user group security and permissions based on programs’ protocols. We maintain clients’ data confidentiality by creating the specific workgroups and security organizations in database systems. We practice Universal Precautions/Standard Protocol & Procedures and comply with any and all Federal, State, City and CAMBA confidentiality, privacy, and security laws, specifically including, but not limited to, HIPPA. We use appropriate safeguards to prevent use or disclosure of the PII and implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentially, integrity, and availability of the electronic PII.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Canvas Institute

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 1/15/2023 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. This program will deliver Compassionate Systems tools and Practices to students including social emotional learning and well-being education/guidance.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Vendor selected “Other: No PII will be stored in a database. Any information such as surveys will not have students full name, address or personal information that can compromise their identity.”

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. No PII will be stored or hosted by Entity.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The program is taking place in person. No personal information will be uploaded or stored in any data base. Any surveys that administration will have access to will not have any student identifiers on them that can pose a security risk to the students or the school.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CareerSafe

The exclusive purposes for which Protected Information will be used: Student name and course completion information is used to process course completion wallet card from the U.S. Department of Labor, OSHA.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: As an OSHA-Authorized Provider, CareerSafe is required to provide student data to OSHA. We are contractually obligated to provide student name and course completion information to OSHA for the purpose of providing students with an OSHA completion card. OSHA, as part of the U.S. Department of Labor, complies with Federal data security standards. No student data is shared with any other organization or individual. 

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Student completion records will be maintained for five years, after which, CareerSafe will destroy and delete all the data in its entirety in the manner that prevents its physical reconstruction. 

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: In accordance with their contract, CareerSafe will work with the NYC DOE in processing challenges to the accuracy of student data in CareerSafe’s custody. 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): All at rest data is FIPS 140-2 compliant / certified process used to encrypt the student data while at rest on the application database. Student data is stored in/on an application database, located in the Amazon Web Services hosting facilities. The back-up data is presently stored on site in a secured storage unit. No data is store outside of the US. All data is fully encrypted to an AES 256 bit standard at rest and while in transit. All network devices and storage units are restricted to only be access by administrators. 

How the data will be encrypted (described in such a manner as to protect data security): All data is fully encrypted to an AES 256 bit standard at rest and while in transit.

CareerWise

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CareerWise New York is a youth apprenticeship system based in New York City. CareerWise New York offers a three-year applied-learning environment for high school students and an innovative talent-acquisition strategy for businesses. With apprenticeship, students earn debt-free college credit and nationally-recognized industry certifications through their work experience in fields such as IT, financial services, and business operations…all while graduating high school on-time.

We are trying to offer youth apprenticeships in high growth areas such as health care and technology to high school aged students. We hope to use this software to facilitate the hiring of students into apprenticeships.

We use this software as a means of managing our youth apprenticeship programming such as supervisor training, apprentice training, recruitment, and hiring. We also use this software for case management, relationships management, and communications management. It is what allows us to be an effective intermediary between industry and education. Through this system we can post available apprenticeships, recruit students, and communicate to both employers and school staff where students are at in the process. Students can create profiles, search through job descriptions and apply. They can also see how close an apprenticeship is to their home or school. Teachers and counselors can manage a caseload of students who are interested in apprenticeship, provide feedback on their profiles and applications, and have the final say in terms of approving students and ensuring that they are eligible to apply. CareerWise staff can use the system to provide feedback, offer application support and interview preparation to students. We can use this information to track progress on a school by school basis which allows us to assist schools at an individual level.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. PII information is only accessible to the staff that need access to the information. Any staff who do not need to see the PII information for their jobs will not be able to access this information through encryption and access restrictions.

CareerWise has implemented data security measures to monitor the data on a regular basis to ensure the data is protected from unauthorized users. For any incident that is reported CareerWise has an incident response coordinator to assemble the data that is affected and communicating to specific parties and incident response handler to analyze evidence so the incident can be resolved. CareerWise will manage incidents with phases defined in NIST SP 800-61 of preparation, detection, containment, investigation, remediation, and recovery.

If someone requests the deletion of PII information, CareerWise will take the proper steps in deleting all personal information from our cloud based Customer Relationship Management software, cloud storage, back ups, and the learning management system.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CareMonkey 

The exclusive purposes for which Protected Information will be used: CareMonkey is used by schools to send consent and other school forms and collect responses from parents/guardians and/or staff members. It is also used for internal approval processing such as a field trip being approved. PISI is used to know who to send notifications to, e.g., an email notification to a parent to tell them there is a new consent form they need to sign, or an email notification to a school principal informing them there is a field trip to approve. The system uses basic information about students, parent contacts, classes (roster) and staff so that forms can be delivered to the right people or parents of a class.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Note, we have no sub-contractors. Our support services are provided by our own team.

  • CareMonkey follows the principle of “Least Privileged Access” whereby user accounts are provided the most restrictive access necessary to perform the required business function.
  • Access to data is restricted depending on job roles and all access is tracked.
  • As part of our Information Security Program we maintain a systems access register.
  • Access to sensitive data is restricted to those few with a need to know and must be approved by management.
  • Access accounts have username and passwords with Two Factor Authentication (2FA).

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: The NDA will apply for each school upon signing up to CareMonkey. The NDA will end for each school when they close their CareMonkey account. Schools can close their account and delete their data at anytime. The data is immediately no longer available after deletion. Backups are retained for three years. Note that after closing their accounts schools can choose to retain their data in archive only mode for as long as required. [NYC DOE comment: The current agreement became effective starting on August 6, 2019 and terminates when all NYC DOE schools and/or offices cease using CareMonkey Inc’s products/services. The terms of the agreement remain effective through the period during which CareMonkey Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. However, please note, that the data is entered by the parent (re parent forms) and entered by the staff member (re staff forms) so this type of scenario is unlikely. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): CareMonkey’s physical infrastructure is hosted and managed within Amazon’s secure data centers, utilizing Amazon Web Services (AWS) technology.

  • AWS data centers are state of the art, utilizing innovative architecture and engineering approaches. AWS provides a highly reliable, scalable and secure infrastructure platform that powers hundreds of thousands of businesses in 190 countries across the world.
  • Your data is stored on servers in your region and will never be stored outside of that region. Hence, United States User data is stored in the United States.

How the data will be encrypted (described in such a manner as to protect data security):

  • CareMonkey uses the highest standards in Internet and data security. 
  • Data is always encrypted at rest and in transit.
  • Our security layers include strong cryptographic implementations (such as 256 bit encryption, 128 bit data encrypted SSL systems using Advanced Encryption Standards) and defensive-in-depth network protection (with multiple firewalls, intrusion prevention appliances, and active monitoring systems).

CCI Learning Solutions Inc (Jasperactive)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 3/2022 – 3/26/2026

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Jasperactive is a web-based learning product designed for Microsoft Office with tailored exercises for Word, Excel, and PowerPoint, Outlook and Access. Students are delivered a Benchmark, Lessons and Create Exercises. The primary purpose of Jasperactive is to teach the students the required fundamentals to pass the Microsoft Office Certification exams.

Type of PII that the Entity will receive/access: Student PII

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. The vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request.All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CCI Learning Solutions Inc. is committed to protecting users’ privacy and PII and developing technology that gives users’ the most powerful and safe online experience. We safeguard PII through a combination of policies, procedures, training, segregation of duties and robust systems, security and technology. We mitigate data privacy and security risks by following and adhering to industry protocols, standards and practices, employing up to date technology, training and segregation of duties and user access controls.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. The vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Center for Family Life in Sunset Park

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Center for Family Life’s comprehensive, school-based integrated services include whole classroom work to support students’ social emotional development; crisis intervention, counseling, case management and access to a full range of additional supports and referrals to community-based services; professional development and training for school staff; and support for school-wide, community-building initiatives engaging students and families. Our current program models for collaboration with DOE teachers and students during the school day include: 9-11 advisory & 12th grade internship programs at Sunset Park High School; interdisciplinary arts/social emotional learning at MS 136/MS 821; and success mentoring/attendance improvement initiatives. We are receiving or accessing PII so that we may effectively assess and appropriately respond to student needs. Additionally, PII enables us to provide comprehensive supports and services to the students and families in our partner schools, as needed.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Microsoft 365 – OneDrive/SharePoint.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • Microsoft Defender for Office 365 has been configured to provide secure use of all email communications. OneDrive and SharePoint services provide both at-rest and in-transit data protection.
  • Multifactor Authentication is enabled on every account. Multifactor authentication (MFA) is a security technology that requires multiple methods of authentication from independent categories of credentials to verify a user's identity for a login.
  • N-Able Remote Monitoring and Management allows us to remotely monitor desktops, laptops, and servers across a variety of operating systems. We can monitor network devices, switches, firewalls, routers, and more using SNMP. This also assists in preventing cyberattacks, perform routine maintenance, and update devices remotely with automated patch management. The managed antivirus features allow us to remotely push out and protect our devices against known viruses and malware. BitDefender Antivirus works against all e-threats, from viruses, worms and Trojans, to ransomware, zero-day exploits, rootkits and spyware.
  • CFL assures all physical devices used for transmitting confidential data are always in a secure location.
  • Security Breach Response
    • Notify Center for Family Life Response Teams
    • Engage Tech Alliance, outside IT Security Consultant, if needed, depending on severity
    • Secure network, computer and cloud solution systems
    • Determine the nature, content and extent of the breach – (I.e., exactly what was breached)
    • Update all data breach protocols
    • Test to make sure new cybersecurity defenses work
    • Let CFL's employees (& Clients if applicable) know about the data breach
    • Notify the NYC DOE of any breach or unauthorized release of PII in the most expedient way possible and without unreasonable delay but no more than seven calendar days after the discovery of such breach
    • Cooperate with the NYC DOE and law enforcement to protect the integrity of investigations into the breach or unauthorized release of PII
    • Pay for or promptly reimburse the NYC DOE for the full cost of parental notifications, where a breach or unauthorized release is attributed to the TPC
    • As a DOE partner, Center for Family Life will comply with all provisions of the Data Privacy/Security Policy for Schools and Offices as posted on the DOE website, including Compliance with Law and Policy, Restrictions on PII Use, and Data Privacy and Security Practices

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Center for Supportive Schools

The exclusive purposes for which Protected Information will be used: Center for Supportive Schools (CSS) serves as a Lead CBO under the Community School initiative to provide community school services at awarded partner schools. In addition, CSS under a sub-contract agreement with the Board of Education of the City School District of the City of New York also supports the NYS Integration Project – Professional Learning Communities (NYSIP-PLC).

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: In entering data agreements with schools and school districts, CSS agrees and adheres to the below general protocols:

  • Receive data through secure sites, as requested by the partner school and/or district.
  • Maintain data security throughout use, by restricting data access to vetted individuals and keeping data stored on password protected devices. CSS will communicate with the appropriate parties within 24 hours should a breach occur.
  • Maintain additional server security through a partnership with SureTech/IVIONICS, a cloud IT service company that provides data and hardware security through anti-virus protection software, Total Network Defense (TND) and SNAP Monitoring (a malware and instruction monitoring and alert system).
  • Destroy any data within an agreed upon/appropriate timeline.
  • Share only aggregate reports of non-identifiable data with staff and external audiences.
  • Community with data sender post-analysis, if requested, to share analyses.
  • Review these protocols annually to ensure proper adherence and adjust where necessary.
  • Maintain team awareness of applicable federal and state laws that govern the confidentiality of personally identifiable information.
  • Remain subject to any applicable law, most prominently, FERPA and HIPPA regulations.

In addition to the above safeguards in place, CSS also commits to managing its authorized users (including subcontractors) as follows:

  • Timely and appropriate training for any and all authorized users to understand CSS data protection policies and NYC DOE contractual requirements. Consideration is being offered to the Board that all authorized users sign a training document that ensures understanding and compliance.
  • The Director of Contracts & Compliance will work with the IT/System Administrator to ensure compliance of data protection and security.
  • Access to the raw data is restricted internally at CSS to members of CSS’s Evaluation Team, the Regional Executive Director, and the CEO. Only these individuals will have access to the credentials that will allow them to access the data files and they will use the data files only on their password protected computers.
  • Data will only be sent through the secure FTP site (Box.com). All transmission of data via the FTP site will be encrypted.

CSS acknowledges the responsibility to ensure compliance with the confidentiality provisions of the Family Educational Rights and Privacy Act of 1974 (FERPA 34 CFP 99) and the Code of Maryland Regulations (13A.08). CSS acknowledges that any unauthorized disclosure of confidential student information is a violation of FERPA and shall not be permitted to occur.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Upon completion, and/or termination, of this agreement with NYC DOE, CSS shall certify that Protected Information has been surrendered or destroyed in accordance with this Rider via the "Certificate of Records Disposal" form attached to this Rider as Exhibit D. Any and all measures related to the deletion, destruction or disposition of Protected Information will be accomplished within 90 days upon expiration of the agreement. CSS agrees to utilize an appropriate method of confidential destruction, including shredding, burning or certified/witnessed destruction of physical materials or verified erasure of magnetic media using approved methods of electronic file destruction.

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, CSS will work with the NYC DOE to process requests for copies of, and challenges to the accuracy of, Protected Information in the custody or control of the Contractor. Such requests will be directed to studentprivacy@schools.nyc.gov.

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): No Protected Information will be stored outside the USA. CSS policies ensure that secure data is housed on protected and secured platforms. All computers that host these platforms are protected through passwords and a secure and virus protected network. CSS understands the importance of data security. We do not request data that is not necessary for our work and when we do, it is housed appropriately. PII data is NEVER stored on personal equipment.

How the data will be encrypted (described in such a manner as to protect data security): CSS understands that data encryption helps to keep data safe and compliant and provides extra security against unforeseen mishaps. CSS has hired a full-time IT System Administrator that has begun reviewing data management policies and identifying a high-quality data encryption strategy which identifies data needed to manage encryption keys and block unauthorized access to company data.

When data is stored or when accessed (by authorized staff) it is done securely within the Data Protocol Framework which includes: data management, ethical walls, privileged user monitoring, sensitive data access auditing and secure data trail tracking.

CSS utilizes a complex cipher to make data unreadable to third parties. The encryption strategy incorporates technologies that defend data in all three of its states:

  • Data at Rest: this is data located in data storage areas or within various devices, including authorized CSS and school staff.
  • Data in Motion: this is data that is being transmitted from one endpoint to another across a network. This includes local LAN and WWW.
  • Data in Use: this is when data is being actively accessed by a credentialed user.

CSS understands that developing a solid encryption strategy is a long-term, collaborative process that includes IT, operations, and management stakeholders. CSS continuously identifies high-value data and regulatory requirements and has processes in place to identify and prioritize the most sensitive or valuable data for encryption. A new IT Director is in place to ensure critical data security, implement access controls and properly train all staff on data security policies and procedures. CSS also works with a cybersecurity firm to ensure data lifecycle management.

Central Family Life Center

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. The Central Family Life Center will be conducting services associated with Project Pivot, which will include counseling, mentorship, mediation, and restorative services for students. As such, it is reasonably expected that PII will inform select activities, practices, and approaches implemented through the work of counselors, mentors, and mediators serving on the Project Pivot contract.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYCDOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using an Entity-owned and/or internally hosted solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CFLC will collect and disclose students’ PII only as necessary and only for educational purposes. The organization commits to ensuring that all administrative files and protected documents are stored and protected by password protection, and any physical files containing information will be stored securely in a locked filing system. The organization further commits that access to any/all files containing PII is restricted and made available to only those staff and/or affiliates who have a need for utilizing such data/information in the course of their implementation of program activities. All staff and affiliates, including subcontractors, if/as applicable, will receive comprehensive training in data privacy and security, including applicable laws, policies, and safeguards associated with industry standards and best practice; the policies, practices, and protocols of the organization; and all policies and regulations established by DOE and the related/relevant contract.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Changing Perceptions Theater

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Participants learn to write and perform original dramatic works such as monologues, short plays and full length-plays for their school community and families. Participants will see professional plays performed in New York City. PII will be utilized to contact parents regarding trips, emergencies, program updates, invitations to events and to keep enrollment or attendance lists, and progress reports.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYCDOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google Cloud and "if there are physical attendance sheets they will be kept in a locked and secure space at the school that is agreed upon by the school administration and CP.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • A child’s PII will be collected and disclosed only as necessary to achieve educational purposes in accordance with state and federal law.
  • A centralized staff person is responsible for supervision and monitoring appropriate safeguards, policies, and practices in place to protect the data.
  • Staff will participate in mandatory 2-part training about applicable laws, policies, and safeguards associated with industry standards and best practices; consistent with NYC DOE’s data security and privacy policy.
  • Encryption, firewalls and password protection will be mandatory for all emails and cloud usage to electronically transmit sensitive PII information.
  • CP will not maintain copies of participant’s PII once PII is no longer needed for the educational purpose/ for which the DOE has disclosed PII to CP.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Chinese American Planning Council (Project Pivot)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 11/1/2022 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. The services and activities are aligned with violence prevention by providing the following: specialized and intensive academic coaching supports for students who need to be reengaged in the schooling and learning process; targeted and tiered supports to improve student attendance in school; engaging and connecting families to resources; classroom focused behavioral services and strategies to ensure students are able to get the most out of each lesson, remain on task, and meet the learning objectives for the day; and offering in‐school and after school tutoring. CPC will be evaluating the program through participant’s daily attendance, report cards and feedback through surveys and weekly evaluations. The PII shared with CPC will be student names, student ID, addresses, phone.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using an Entity‐owned and/or internally hosted‐solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All PII will be maintained and tracked at the school level and store in a secured filing cabinet. Attendance and Email correspondence with students are kept on Office ‐ OneDrive & Outlook. Our Office Suite includes Two‐factor authentication (2FA), which is an identity and access management security method that requires two forms of identification to access resources and data. This safeguards our most vulnerable student data information

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Chinese American Planning Council (Project Reach)

Please include a brief description of the product(s) or service(s) being provided, and the exclusive purposes for which Protected Information will be used, collected or otherwise processed: The Chinese-American Planning Council, Inc. (CPC) Project Reach program will provide Department of Education (DOE) funded MTAC R1155 for Components of 1) Social Emotional Learning, 2) Respect for Diversity and 3) School Culture and Climate/Approach to Establishing and Sustaining a Positive School Culture as part of the services to promote safe and supportive school communities. DOE Principals, through this contract, request CPC Project Reach staff to provide workshops and trainings to support and enhance safe school cultures for youth, families and staff of DOE schools.

While it is not the policy of CPC to retain protected information, identifiable information may be kept in certain records required to work with the DOE, such as sign-in sheets showing attending students' names which are generally collected to verify that workshops were provided.

CPC Project Reach, to evaluate its own services, shares an anonymous survey at the end of a workshop for students, family members and/or school staff. No identifiable protected information will be requested and any results reported in the aggregate.

Occasionally, CPC staff, usually by request of city or state agencies, may ask for student or staff home zip codes to better understand where in NYC Project Reach has had a possible impact. This information is collected but only shared in the aggregate.

How you will ensure that the subcontractors or other authorized persons or entities that you will share Protected Information with will abide by data protection and security requirements required by your agreement with the NYC DOE: Any CPC subcontractors, authorized persons or entities will adhere to the protocols and protections set forth in Education Law § 2-d.

CPC uses several services such as internet providers like online Microsoft 365 Enterprise services and some technical vendors who support our program administrations/operations. Any technical vendors CPC retains will honor those protections for students and participant information to meet the standards of the Education Law § 2-d.

CPC has insurance in place and follows a yearly review of IT and technical processes agency wide to ensure best practices are continuously reviewed, monitored, and improved annually.

When your agreement with the NYC DOE starts and ends, and (ii) what happens to Protected Information upon expiration of the agreement: Upon expiration of the DOE-funded MTAC R1155 program, or upon request by the DOE, CPC can provide the appropriate certification that destruction of data related to any protected information is completed. In general, CPC's current practices involve maintaining data for the prescribed period of time per the requirements of the funder, City, New York State or federal guidelines. After this, CPC destroys all paper documents on-site or through a third-party vendor specializing in this process/activity. Digital records are deleted and servers scrubbed.

If and how a parent, student, eligible student, teacher or principal may obtain copies of, and challenge the accuracy of, the Protected Information in the custody or control of the Contractor: Pursuant to its contractual obligations, the Contractor will work with the NYC DOE to process requests for copies of, and challenges to the accuracy of, Protected Information in the custody or control of the Contractor. Such requests should be directed to studentprivacy@schools.nyc.gov.

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and (ii) the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): CPC uses Microsoft Office 365 Enterprise. Microsoft 365 Enterprise's data at rest is located in the United States. It also has inherent high-quality security protections. For example, in the event a staff member sends an email or shares a file through email containing personal information, Office 365 uses DLP policies to protect the information. For emails it will encrypt the message so that only the receiver can read it. A link and a pin will be sent to them to open the email. File sharing also uses the same verification method.

How the data will be encrypted (described in such a manner as to protect data security): CPC inherits the same Data Encryption provided by Microsoft on their Office 365 Enterprise platform. All sensitive information is given an extra layer of encryption, as part of CPC multifactor authentication (MFA). The user login is paired with a password and a SMS code to verify the login. CPC and our technology vendors maintain encryption, firewalls, and password protection protocols.

Circles Learning Labs

The exclusive purposes for which Protected Information will be used: Our goal is to provide an easy, fast and reliable meeting platform. For this reason, we ask for and store minimal information; first name, last name and email. Your information is stored in a safe and protected environment (encrypted at rest and in motion). 

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: We do not share data with external parties. Employees of Circles are required to sign a non-disclosure agreement when starting their work agreement with Circles. 

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: All meeting data is stored for 2 hours after the end of the conference, after which it is deleted. During this time, any user can choose to download the chat from the meeting room should they wish to save the data. Additionally, a user can make notes during a meeting and share these with others later. Participant attendance to a meeting is recorded, as is the duration (much like you’d expect from a phone call record.)

Action items are stored on the local server so they can be used in the next meeting. This data is private between you and circles only. It is never given or sold to a third party.
 
Troubleshooting data to help detect and resolve technology problems is stored for 30 days, and automatically deleted after. This may contain user identifies such as names/system ID’s to help the support and operation teams, but no other personal information. 
 
Upon termination of the contract all data is automatically deleted from our database. Anonymized feature data is retained to enable us to improve services by helping us understand which features of the system are most used, and which are not. 
 
[NYC DOE comment: The current agreement became effective starting on July 31, 2020 and terminates when all NYC DOE schools and/or offices cease using Circles Learning Labs, Inc’s products/services. The terms of the agreement remain effective through the period during which Circles Learning Labs, Inc possesses or otherwise is in control of covered protected information.]
 

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): All our data centers are based in the US in the amazon cloud; and as such benefit from all the encryption and security measures that AWS provides.

How the data will be encrypted (described in such a manner as to protect data security): All information and data is stored in a safe and protected environment (encrypted at rest and in motion).

Claire Weisz Architects LLP (also called WXY)

Type of Entity: Commercial Enterprise

Contract Start Date: 9/1/2021 

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. WXY will lead in development of a comprehensive review of the status of each recommendations presented in the D15 Diversity Plan. WXY will primarily use interviews and stakeholder meetings, combined with data analysis to report on how relevant stakeholders in the D15 community have approached implementation in the three years since the plan’s release.

In the Spring of, 2021, WXY conducted an initial review of the status of the Plan’s implementation and synthesized the findings into a presentation Superintendent Anita Skop delivered to the CEC on April 29, 2021. WXY will expand on that initial presentation and will conduct interviews and analysis with the D15 leadership, the DOE offices responsible for implementing recommendations, and with the wider D15 community to compile a more thorough progress update. Additionally, WXY will conduct a wide range of data analysis in support of District 3 and District 13’s New York State Integration Project grants including the analysis of student level data.

WXY will support D14’s District Equity Initiative. WXY will take responsibility for organizing and performing all work in a timely manner and ensure the various elements effectively build on one another. WXY will introduce the process to up to six identified stakeholders, collect reflections and input, and share out with D14 leadership. WXY will work closely with D14 leadership to establish a D14 Equity Working Group, comprised of stakeholders from across District 14, as deemed appropriate by the DOE. WXY will conduct data research on Equity Audit best practices and precedents. WXY will conduct data analysis in support of a district wide equity audit.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Established data management workflows will be employed when transferring, storing, and using the data. Clear roles within the Processor organization will be established at the outset of the project, distinguishing responsibilities for obtaining, analyzing, and deriving insights from the datasets. Furthermore, raw data will be formatted, analyzed, and presented using industry-standard conventions and best practices. Each of these responsibilities will be allocated based on the Processor’s policies governing confidentiality and prior experience interacting with sensitive information. Any identifiable information linked to the datasets that is unnecessary to perform the stated scope of work will be erased. Any derived products will be de-identified and presented at a resolution that is consistent with the Processor’s standards as well as the BOE’s requirements for internal use and for external publication. Clear communication channels between analysts, communications managers, project managers, and the public will be clearly identified to interface between the Processor and BOE. These functions address the Control-P and Communicate-P functions of the NSIST Privacy Framework.

Access to the raw data will be limited to personnel identified to the BOE. Each personnel will receive an overview of this document, the sensitivity of the Protected Information, and the repercussions of violating local, state, and federal privacy laws before finally being introduced to the dataset. The Processor intends to limit the number of personnel interacting directly with the data to the bare minimum.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CodeCombat

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CodeCombat provides a web-based computer science curriculum platform for NYC DOE schools. A minimal amount of student PII is collected in order to provide authentication, rostering, and classroom management features to students and teachers. For example, when not using an SSO provider, students are asked for usernames and passwords to provide authentication, and optionally an email address for password resets. Similarly, student first name and last initials are requested so that teachers can associate student progress to students on the web dashboard. Student PII is never used for marketing or commercial purposes.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Amazon Web Services.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CodeCombat Inc. agrees to abide by and maintain adequate data security measures consistent with industry standards and technology best practices, to protect PII from unauthorized disclosure or acquisition by an unauthorized person. Contractor shall secure usernames, passwords, and any other means of gaining access to PII, at a level suggested by the applicable standards, as set forth in Article 4.3 of NIST 800-63-3. Contractor shall only provide access to PII to employee or contractors that are performing Services. Employees with access to PII shall have signed confidentiality agreements regarding said PII.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

CodeHS

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CodeHS is a web-based platform that provides coding curriculum, teacher tools and resources, and teacher professional development. Student data is accessed in order for teachers to determine student accounts using our platform. Students complete assignments relating to their computer science courses.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. AWS.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. We use several techniques to ensure that PII is protected at all times. First, we use industry standard encryption for all data at rest and in transit using AES-256, TLS 1.2, and HTTPS. All data is stored securely in AWS - employees are only able to access data within AWS if they have the necessary permissions and authorization. To minimize access, we use the Principle of Least Privilege. Additionally, data access within the app is separated from data of other clients using logical controls and user-based permissions. To mitigate further security risks, we require MFA when available, strong passwords, and hold regular security training and reviews for all employees. We also have a data deletion plan that will dispose of all PII at its "End of Life" according to our Date Deletion Plan.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

College Board 

The exclusive purposes for which Protected Information will be used: Students who choose to take College Board’s standardized national AP exam provide PISI to College Board for the AP exam. College Board uses the PISI in connection with the provision of the AP exam to NYC students. Data is used exclusively in the registration, delivery of score reports to students and schools, and test security processes associated with each of the assessments. 

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: All College Board vendors are required to complete our Data Security questionnaire to identify the security controls that they have in place. After a risk assessment of each vendor is completed, any remediations are provided to the organizations. Furthermore, each vendor that stores PISI on behalf of College Board is required to agree to College Board Data Security Requirements and, in most cases as applicable, provide evidence of their compliance via a SOC 2 report.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: At the end of the agreement, PISI collected from the students, or data that is connected to the student accounts, is retained by College Board on behalf of the students, for legitimate educational purposes including but not limited in order for students to continue to access their assessment scores and related data from assessments. This allows students to send scores to colleges and other programs, as well as use the information to support students direct contact with College Board. The data continues to be protected via College Board information security management system. 

[NYC DOE comment: The current agreement became effective starting on July 1, 2018 and terminates when all NYC DOE schools and/or offices cease using College Board’s products/services. The terms of the agreement remain effective through the period during which College Board possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): PISI collected through this agreement is stored within the United States. College Board does make use of cloud service providers but restricts this data to US-based regions.

College Board maintains a comprehensive, layered security program that is based upon the ISO 27001 framework. Wherever possible, it also uses the NIST Cyber Security Framework and the CIS benchmarks as guideposts for standards. The security program, which is evaluated annually by third party audits, consists of physical, network, system, data, and application security-related components. College Board maintains ISO 27001 and SOC 2 certifications, as well as PCI DSS compliance. It has a comprehensive set of policy controls, awareness training for all users who interact with PISI, and third-party risk management programs. In addition to its annual compliance audits, it engages multiple third parties to conduct assessments and penetration tests to continually evolve.

How the data will be encrypted (described in such a manner as to protect data security): All PISI data is encrypted at rest and in transit using industry standard or better practices. In transit, the College Board uses TLS 1.2 as its standard, and at rest data, it uses multiple industry standard formats such as AES-256 or better. In cases where data cannot reasonably be encrypted, a wavier and evaluation process exists, and additional mitigating controls are put in place to ensure the security of the data.

The Community Initiatives of NY

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 1/2023 – 6/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Our organization (TCIONY) focuses on teaching Social Emotional Learning inside the classroom by preparing and developing the self-awareness, self-control and interpersonal skills that are vital for school, work and life in the student’s. Some of the topics the students will explore are: decision making, conflict resolution, positive self-image, peer-mediation, mentoring, mental health, communication skills, leadership skills, entrepreneurial workshops, behavioral management, social awareness, relationship skills, self-care, job readiness and much more. We do this by facilitating small student workshops in the classroom - usually 12-15 students as well as 1:1 mentoring. In addition to our social emotional curriculum, our organization also has a Community Engagement Team who are a group of credible messengers, therapists, social workers, retired Law Enforcement and educators working to bridge the gap between law enforcement, school safety and the youth. This team focuses on the youth who are at higher risks of failing academically, falling behind due to attendance, or are at a higher risk of behavioral or social issues on school campuses. The team aims to help change the students behaviors through mentoring, evidence based workshops and supporting them in their decision making. We also work closely with NYPD Options in facilitating Emotional Intelligence through Virtual Reality. We have facilitators that are retired NYPD officers as well as on our board. We are deliberately seeking to bridge the gap between law enforcement and the community, especially the youth.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google Sheets.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The safeguards that TCIONY uses to ensure all PII data will be protected are as followed: 1.) We encrypt any sensitive/PII information that must be transmitted 2.) Failed logons to our internal server will lock accounts after 2 failed attempts. 3.) Any personal computer used to access information will require anti-virus software and patch levels on their machines. 4.) Authentication will be required for all user machines at startup 5.) Account termination with 2 hours of employee being terminated, staff change, suspension or change of job function. 6.) Guest access will not be allowed under any circumstance!

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Community Software Solutions, Inc

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 7/1/2022 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CSS provides software to NYC DOE internship program. NYC DOE utilizes the software to manage the internship program. The PII that is processed by CSS and the DOE internship application is necessary for hours entry, payment processing, distribution, tax payments and reporting.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor, i.e. Microsoft Azure Cloud.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Our management team works with out information technology and risk compliance team to implement administrative, technical and/or physical safeguards to ensure PII will be protected. These administrative, technical and/or physical safeguards include:

  • Implementation of policies and procedures that govern human resources, information technology, information security, incident management, and data management practices performed within the company.
  • Implementation of people, processes, and technology that support the implementation and operation of established policies, procedures, and practices established by management to protect customer data and PII.
  • Execution of contractual obligations with third-party vendors and sub-contractors to communicate their commitments for security, confidentiality, and privacy and bind them to these commitments.
  • Performance of periodic risk assessment and internal audit activities to evaluate the state of business operations and their alignment with the policies, procedures, and the protection of customer data and PII.
  • Performance of period risk assessment and internal audit activities to evaluate third-party contractor services and practices for security, confidentiality, and privacy.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Community Studies

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2021 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. CSI provides school support to 34 DOE schools, including curriculum and resource creation, professional development, and classroom coaching for school staff. PII of individual students is received in the course of communication and discussion with teachers and school leaders about school and instructional improvement efforts.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All CSI employees and contractors receive training on ensuring the confidentiality of student PII that they may receive during their work. All email communication and documents shared between employees and DOE staff are managed via cloud services platforms, which use TLS encryption. Files uploaded or created in Google Docs are encrypted in transit and at rest with AES256 bit encryption.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

COMPanion Corporation

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Alexandria Library automation will be implemented at a number of schools within the DOE to manage and maintain library and curricular resources for teachers and students. COMPanion Corporation does not collect any PII for company purposes, other than patron first and last names. Patron first and last names are required to enter a patron into Alexandria Library automation to create a patron record. This information is used to identify a student or teacher for circulation purposes only. The system can assign a patron number that is not related to any patron personal information, so student PII such as school ID number or social security are not required. Our customers determine what they require for the management of their individual libraries. The DOE has the flexibility to share whatever PII information they choose with Alexandria, but as noted above, only the first and last name are required.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using an Entity-owned and/or internally hosted-solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. COMPanion does not sell customer data or make available to 3rd party companies for commercial purposes. Any data shared with sub-contractors will be authorized by the customer. Our hosting services run on secured private networks running all current security protocols. All outside connections are secured connections protocols (HTTPS) and no outside access to internal Data is permitted. Every customer database is stored separately from all other customer databases for added security.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Counseling in Schools

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 11/1/2022 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Counseling In Schools embeds Master’s Level counselors into schools to support the emotional well-being and social skill development of students. Before any student can receive the services of our program, including mentoring, individual and/or group counseling, we must receive contact information for students’ parents/ guardians so that we may inform them of our services and request their consent for the student to participate in our services. As part of the request for consent, we explain to parents/ guardians that indicators of our impact will include attendance, academic and behavioral data collected by the Department of Education. If consent is received, in order to track progress against the above identified indicators, we request the students provide us with their Student ID, otherwise known as their OSIS number (Office of Student Information System).

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Citrix Sharefile,” and “Using an Entity-owned and/or internally hosted-solution,” and “Other: Physical records are stored in locked cabinets in the schools we serve.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Counseling In Schools only uses software that holds PII that is FERPA compliant. All staff are informed of our data security policies and trained in how to keep information secure. In addition, we have engaged a data security consultant that reviews our data security systems and provides on-going security training of staff and monitoring. Any potential breaches or unauthorized attempts to access data we store are quickly reported and responded to by this consultant.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Creative Connections

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2022 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Creative Connections provides critical wrap around Community School services and student supports intended to serve the whole child. Services focus on the four pillars: Collaborative Leadership & Practice, Family & Community Engagement, Expanded Learning Time, and Wellness & Integrated Support. It is necessary for the Entity to receive or access PII to conduct the services in order to effectively communicate with all relevant stakeholders (in the mode most conducive to them), track/ document/ update improvement metrics, and drive tangible outcomes.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google and/or Microsoft cloud.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • Creative Connections and any subcontractors and/ or affiliates will (at all times during the Term) use encryption to protect personally identifiable information in its custody while at motion or at rest and implement appropriate safeguards to protect the Personal Information that are no less rigorous than accepted industry practices (such as ISO 27002, ITIL or COBIT or other industry standards of information security), and will ensure that all such safeguards, including how Personal Information is processed, comply with applicable data protection and privacy law and comply with the terms of the contract.
  • Creative Connections shall implement and maintain a written information security program, including appropriate policies and procedures that are reviewed for new risk assessments at least annually. Such obligation shall continue throughout the contract term.
  • At a minimum, Creative Connections’ information safeguards shall include: (a) secure business facilities, data centers, paper files, servers, back-up systems and computing equipment including, but not limited to, all mobile devices and other equipment with information storage capability; (b) network, device application, database and platform security; (c) secure transmission, storage and disposal; (d) authentication and access controls within media, applications, operating systems and equipment; (e) encryption of Personal Information; (f) encryption of Personal Information when transmitted over public or wireless networks; (g) access controls, including logging of all access and exfiltration, and retention of such access control logs for a period of no less than one (1) year; (h) conducting external and internal penetration testing and vulnerability scans and promptly implementing a corrective action plan to correct the issues that are reported as a result of the testing; and (i) limiting access of Personal Information, and providing privacy and information security training to staff.

Creative Connections and its employees will adopt the following measures:

  • Employees will not at any time during or after affiliation Creative Connections (CC) disclose CC Confidential Information to which they have or had access in any form (i.e., electronic media, paper, verbal etc.) to any unauthorized individuals.
  • Employees will not access any record(s) they are not authorized to, including but not limited to the student or family records of any program member or co-worker.
  • Employees will utilize and access only the minimum amount of information necessary for performance of their duties.
  • Employees will not access or request data on students for whom they have no professional relationship and/or legitimate CC related purpose. If a given employee has reason to believe that the confidentiality of his/ her user log-in has been compromised, he/ she will immediately ensure that the password is changed.
  • Employees will respect the confidentiality of any reports and handle, store and dispose of these reports when necessary.
  • Employees will not install or operate any non-licensed software on any CC computer.
  • Employees understand it is against CC policy to electronically communicate student information to others outside of the CC/ school network.
  • Employees are responsible for all e-mail messages generated from their e-mail accounts.
  • Employees understand that the use of e-mail is for business purposes, however limited personal use is acceptable.
  • Employees understand that the e-mail administrator may monitor CC e-mail if non-compliance with the electronic messaging policies is suspected.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Curriculum Associates (for i-Ready)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII.

  • i-Ready Assessment: Designed to give a full picture of student performance and growth in Reading and Mathematics by giving deep insights into student needs to connect instructional resources to classroom action.
  • i-Ready Personalized Instruction delivers powerful online lessons that motivate students on their path to proficiency and growth. Driven by insights from the i-Ready Diagnostic, i-Ready’s lessons for Grades K–8 provide tailored instruction that meets students where they are in their learning journey and encourages them as they develop new skills.
  • Toolbox: A flexible digital collection that gives teachers the tools they need to implement whole class, small group, and individualized instruction that meets the needs of all learners

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Amazon Web Services.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • Access to production servers is limited to a small, identified group of operations engineers who are trained specifically for those responsibilities.
  • The servers are configured to conduct daily updates for any security patches that are released and applicable.
  • The servers have anti-virus protection, intrusion detection, configuration control, monitoring/alerting, and automated backups.
  • Contractor conducts regular vulnerability testing.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Cypress Hills Local Development Corporation (CHLDC)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2021 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. The project that CHLDC conducts is identifying high school students from disadvantaged backgrounds with potential for education at the postsecondary level and encourage them to complete secondary school and undertake postsecondary education. This project is funded by the federal Department of Education via a five-year grant. CHLDC does not conduct any evaluation or research that is not required by any government funder. Instead, the exclusive purpose for receiving or accessing PII is in order to prepare aggregated and de-identified performance reports required by funders in order to share results on desired short-term outcomes of the program. On an annual basis to comply with stipulations of the grant, we report on the number of students served through an aggregated report of participant demographics (eg, age and race / ethnicity), secondary school persistence (eg, grade promotion from one school year to the next), secondary school graduation (eg, discharge data), and postsecondary enrollment of the participants. There is no individual PII shared with a funder.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using an Entity-owned and/or internally hosted-solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. CHLDC has created a “CHLDC Data Privacy and Security Plan” that states the steps taken to maintain appropriate administrative, technical and physical safeguards in accordance with industry best practices and applicable law to protect the security, confidentiality and integrity of Protected Information in our custody. It is a plan to adhere to BOE Information Security Requirements. Our administrative practice is to only request data from NYC DOE that is essential for meeting the reporting requirements of restrictive grants that provide the funding for services to students. The request is made only by the Division Program Director or higher. The information provided by NYC DOE will only be shared with CHLDC’s Director of Evaluation via encrypted email. CHLDC uses the Software as a Service (SaaS) relational database Efforts to Outcomes (ETO) licensed by Social Solutions Global (SSG). As per SSG, the ETO is “built to handle multiple partners, high volumes of programs, advanced security protocols, and multifaceted reporting and analytics initiatives.” One feature is it is compliant with HIPAA, FERPA, HUD, Fedramp and NIST. Each year, CHLDC asks authorized ETO users to sign a “Database Access and Confidentiality Agreement” as a pledge and nondisclosure agreement in their engagement with the data in the database. CHLDC never sells or releases any of our program data for any commercial purposes. None of the required program reports we submit to funders would include any itemized data nor would include any hint of PII. We destroy any files of PII data shared by NYC DOE once we have updated our records.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

D2L

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 7/1/2021 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Provision of a Learning Management System and related services to NYC DOE.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII; and Make all PII available for retrieval by NYC DOE.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Data is hosted in secure facilities operated by Amazon Web Services. All data in transit is protected using TLS 1.2 protection. All data at rest is encrypted with AES256 at file object level.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.” 

Dare to Revitalize Education thru Arts & Mediation! (DREAM!)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Restorative Practices training for parents. Upon service delivery DREAM! Requires participants to fill out pre-training and post-training evaluation forms which include the borough they reside in, their ethnicity, sex, and age. This allows us to track whom we are serving and having the most impact with.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Hard copies stored in secured office and secure file cabinet.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. DREAM! has a process in place to help make sure that staff who have access to PII agree to comply with the law and help protect the information by 1) signing an agreement with data privacy and security requirements; and 2) keeping PII in designated physical locked cabinet and office area; not to be shared or copied, sold or released for any marketing, or other commercial purposes, or any purposes at all.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Only physical records will be stored.

David Kestenbaum (also called Color Keys)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Our Learning Management System (LMS) software enables teachers to manage the assignment of educational content to students. Students get instant feedback, leading to formative assessment and providing the ability to correct their mistakes. Teachers are able to view rich analytical data to drive instruction and provide personalized support. Teachers are provided tools in the platform that enable them to individualize the students’ classroom experience and work at their own guided pace. The LMS application is used to manage 2 student-facing products:

  • Thumbprint: The Thumbprint product provides modules for language learning, multiple choice, and other task types organized into assignments that are sent to students. Included in the product are thousands of premade tasks and assignments that teachers can leverage. Regarding PII –
    • Name: allows the teacher to know which student they are interacting with.
    • Email: used for password reset, account recovery, and other access related communications
    • Student ID: System ID used for integration between data and our application and school systems
  • ColorKeys: Our music software enables students to learn the pedagogy of music playing while having an interactive and personalized experience along the way. Students have their own accounts, saving their materials from week to week. Students watch animated videos, play interactive games, engage in multiple choice quizzes, and practice and play songs. The program allows each student to move along at their own pace. Students come out learning how to play and understanding the fundamentals of music theory. Regarding PII –
    • Name: allows the teacher to know which student they are interacting with.
    • Email: used for password reset, account recovery, and other access related communications
    • Student ID: System ID used for integration between data and our application and school systems

Our Professional Development division provides general PD to teachers in an array of areas. We provide PD to teachers using our proprietary software (thumbprint) and train them as more updates are created. We also provide PD in teaching methodologies and strategies, including but not limited to Blended and Personalized Learning, stressing diversity, equity, and inclusion in all our offerings.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subtractor, i.e. AWS RDS.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The product features an authorization and role-based permissioning system that carefully limits a user’s access to PII. For example, a teacher may see PII for their students, but not students in the same school that they do not have a teaching relationship with. Within our working environment; All PII data is encrypted in motion and at rest, all credentials are encrypted and protected with 2FA where available, antivirus and logging are used to prevent and detect malicious activity and the network is secured by numerous policies and procedures to contain PII to the smallest portion of the network possible. All staff are vetted and trained to avoid accidental or malicious disclosure of PII and company policies and software are designed to prevent such disclosures as well.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

DeltaMath Solutions

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 1/26/2022 – 6/30/2025 

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Access to and use of deltamath.com, an online platform for the teaching and learning of mathematics.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Data is housed on AWS servers in Ohio, USA and is protected both physically and via data encryption. Data is encrypted both in transit and at rest. Data is only accessed in the case of a legitimate educational purpose and, if so, from registered IP addresses. All employees with access to data undergo criminal background checks and are trained, both on hire and annually thereafter, in the requirements of federal, state, and local privacy laws.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.” 

Discovery Education. 

The exclusive purposes for which Protected Information will be used: To provide digital education services.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Pursuant to Recipient’s DPA, attached hereto as Attachment B.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Upon termination or expiration of the agreement, Recipient will promptly, but without undue delay, destroy student data upon BOE’s written request. Recipient may retain student data to the extent required by the laws, rules, and regulations to which Recipient is subject, or if student data resides in Recipient’s backup archives, Recipient will continue to protect the security and confidentiality of such retained student data in accordance with the agreement and the DPA. Recipient has implemented retention rules so that student data in backup archives is retained for as short a time as necessary. 

[NYC DOE comment: The current agreement became effective starting on January 23, 2020 and terminates when all NYC DOE schools and/or offices cease using Discovery Education, Inc.’s products/services. The terms of the agreement remain effective through the period during which Discovery Education, Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Protected Information will not be stored outside of the US. 

How the data will be encrypted (described in such a manner as to protect data security): Data is encrypted at rest in the database. We perform daily lookup as well as backups. For data in transit, our subscription site is SSL embedded with AES-290.

District Public

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. We provide professional development, data analysis, and tools to help school leaders and educators use data to improve student outcomes, communicate with administrators and families, and save time.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google Drive.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. District Public takes great care to ensure the security of PII. Data is encrypted while in motion and at rest. Only data that is required to conduct analyses is collected. Data is never disclosed to anyone outside the school community for whose benefit the analysis is conducted, and access to data and analysis is only granted by District Public to school leadership. District public employees and contractors are trained in laws governing data security and privacy, as well as on best practices in cyber security. District Public employees such strategies as two-factor authentication, encryption, web and email filtering, ongoing cyber security and awareness training, and phishing simulations to ensure it maintains a secure environment for working with PII.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Don Johnston 

Type of Entity: Commercial Enterprise

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII.

  • Snap & Read Universal is a Text Reader to read aloud materials as well as support students in comprehending materials. Required student data collected: Email OR user name and password for login purposes. Other personally identifiable data for student accounts is solely used for educational purposes by the student and the student’s educational institution.
  • Co:Writer Universal is a Word Prediction, Speech to Text and Translation tool to support struggling writers. Required student data collected: Email OR user name and password for login purposes. Other personally identifiable data for student accounts is solely used for educational purposes by the student and the student’s educational institution.
  • uPAR (Universal Protocol for Accommodations in Reading) is a data tool to help educators match students to reading accommodations. uPar does not require use of personally identifiable student information. Personally identifiable data for student accounts is solely used for educational purposes by the student and the student’s educational institution. The only data collected is that which is valuable for educational purposes.
  • Word Bank Universal extracts words, places, people, facts and dates into a meaningful format. Required student data collected: Email OR user name and password for login purposes. Other personally identifiable data for student accounts is solely used for educational purposes by the student and the student’s educational institution.
  • Quizbot is a teacher-only tool. Build quizzes automatically from any text with one click. Automatic scoring through Google Forms shows instantly what is being comprehended. No Student Accounts exist (and no data is collected).
  • Readtopia is a special education curriculum designed for teachers who work with late elementary, middle, and high school students with autism and other complex needs. It serves as an integrated comprehensive reading curriculum across several domains of study including ELA, Math, Social Studies, Life Skills, and Science. Students do not login and no student data is collected.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII; and Other. Vendor stated “The district has access to student data at all times and is responsible to download data prior to expiration of the Agreement. After that, we will automatically destroy all data in 30 days and 65 days from all backups.”

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

Administrative Safeguards: We do annual training for all staff and assign access based on roles, limiting the number of people who have access to the data.

Physical and Technological Safeguards:

  • All data is kept on AWS (Amazon Web Services) servers.
  • AWS has the most stringent physical safeguards that has earned it ISO 27001 compliance, a Department of Defense Impact Level 4 Provisional Authorization, over 400 National Institute of Standards and Technology security controls, and a PCI DSS Level 1 certification among other security standards.
  • All data is located in geographically discrete locations within the United States.
  • Data at Rest - All data at rest is encrypted with AES-256 encryption algorithm.
  • Data in Transit - All data being transmitted is protected with Secure Socket Layer and password hashing.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

DreamBox Learning

The exclusive purposes for which Protected Information will be used: To provide hosted services and adaptive math software to the district.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: DreamBox does not utilize subcontracts in its delivery of software or services; however, DreamBox will ensure that all authorized persons are aware of the confidential nature of the information being share and have been trained on data protect and security best practices.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Personally Identifiable Student Information (PISI) will be removed from the DreamBox system and returned to the district at the district’s request.

[NYC DOE comment: The current agreement became effective starting on October 1, 2019 and terminates when all NYC DOE schools and/or offices cease using DreamBox Learning, Inc.’s products/services. The terms of the agreement remain effective through the period during which DreamBox Learning, Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.] 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): PISI will be store in the US. DreamBox is ISO27001 certified and meets industry best practices for data security including encrypted at rest and in transit.

How the data will be encrypted (described in such a manner as to protect data security): At rest and in transit.

The DreamYard Project

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 71/1/2022 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. The work in question has our teaching artists working directly with students to supply arts education during school hours and after school as well. The DreamYard teachers must keep an active roster of students to comply with attendance requirements for all contracts.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using an Entity-owned and/or internally hosted-solution.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. If PII is recorded on paper for roster purposes on the day of class, the information is shredded and securely disposed of. Before the information is shredded, it is recorded digitally to our servers, which only DreamYard administrators have access to via password and 2-step verification. The DreamYard Project does not grant access of these servers to outside vendors for any reason. DreamYard administrators must work on password protected machines and only access this information on DreamYard supplied machines, and these machines are scrubbed of data if employee’s contract is terminated. The former admin’s access is subsequently revoked if they no longer work at DreamYard.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

DroneBlocks

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. “Services” means the DroneBlocks STEM drone curriculum, which includes over 150 cloud-based lessons for teachers to choose from, and a suite of software to enable educators to teach students about computer science using drones. It includes all services offered or provided by DroneBlocks, including access to DroneBlocks Technology, as well as access to Lesson Plans, Training Materials, Webinars, and Training. DroneBlocks Services include ongoing upgrading of the product and related technology, communications with educators in support of their use of the Services, as well as the benefits of related research and development, improvements, and supplements supporting the DroneBlocks offerings, the Website, and/or the App.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Entity selected “Other: Working with School, securely delete and/or destroy PII.” In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google Firebase.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. DroneBlocks conducts periodic thorough external assessments of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic, paper, or other records containing PII; and performs ongoing system monitoring and testing and ongoing security oversight by designated members of senior management.

All submitted PII is collected and stored by Firebase and Google Cloud Platform in reliance upon Google’s stringent security regimen. HTTPS via TLS is required to connect to all web servers from the public network. DroneBlocks maintains processes for the continued encryption of customer's PII through its secure deletion/destruction when requested in writing by the customer when it is no longer needed for the purpose for which it was collected; as well as procedures that protect PII maintained from improper alteration or destruction, including mechanisms to authenticate records and corroborate that they have not been altered or destroyed in an unauthorized manner.

DroneBlocks performs appropriate pre-hire employee background checks and screening; obtains agreement as to confidentiality, nondisclosure and authorized use of PII; provides training to support awareness and policy compliance; and maintains procedures to determine that the access of employees to PII is appropriate and meets a legitimate need and is terminated when appropriate. DroneBlocks also requires under written contracts that third party partners and subcontractors maintain Data Security and Privacy policies and procedures no less stringent than those above.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Dynamic Forms (also called Mark DeGarmo Dance)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 05/15/2021 – 05/14/2026

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. We work in NYC DOE public schools with a research-based and evidence-based educational program to provide dance education instruction required by New York State Education Department, but that the NYC DOE is unable to provide its students and schools. The purposes of having the students’ names is to increase instructional effectiveness, as educational research demonstrates is most effective. The purpose of having their legal guardians’ names & addresses is to complete our consent & release forms.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third parties.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Dynamic Forms, Inc. AKA Mark DeGarmo Dance utilizes the following administrative, technical and/or physical safeguards to ensure PII: Access Controls; Encryption; Data Access Restrictions; Access Rights; Security Awareness and Privacy Training; Third Party Management; Physical Security; Information Security Incident Management; Incident Identification; Incident Severity Classification; Incident Response and Containment; Root Cause Analysis and Lessons Learned; Privacy; System and Information Integrity; Data Management; Collection; Use and Retention; Disclosure; Retention and Disposal; and Compliance with Legal and Regulatory Requirements.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

EBSCO Industries (also called EBSCO Information Services)

The exclusive purposes for which Protected Information will be used: EBSCO uses the Personal Information we collect for the limited purposes of processing your transactions, establishing and/or verifying a person’s or account holder’s identity, customer service, improving and customizing our Services and their content, authorization, content processing, content classification, and providing you with information concerning our Services.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: In situations where we share Personal Information with Service Providers, we ensure access is granted to the Service Providers only upon the condition that the Personal Information is kept confidential and is used only for carrying out the services these Service Providers are performing for EBSCO Information Services. As part of making that determination whether we will share Personal Information with Service Providers, we will obtain assurances that they will appropriately protect and maintain the confidentiality of Personal Information consistent with our Privacy Policy and as required by applicable law. For additional information, please see EBSCO's Privacy Policy: https://www.ebsco.com/company/privacy-policy#prod_how-do-we-secure-info

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Contract duration - 4/1/2021 to 3/31/28. EBSCO will only retain information for as long as the account is active, or as needed to provide you Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Upon contract termination, data will be deleted or pseudonymized. If this is not possible (e.g., because the information has been stored in backup archives), then EBSCO will securely store the information and isolate it from any further processing until deletion is possible).

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Contractor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Contractor. [NYC DOE additional information: such requests, including requests for copies of student data, may be sent to studentprivacy@schools.nyc.gov] 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Data will be stored within EBSCO's data centers located in the greater Boston, MA area. EBSCO maintains an extensive information security policy to protect data which focuses on web application security and includes firewall and router security, data classification and control, vulnerability identification, authentication, etc.

EBSCO also keeps audit trails to maintain records of system activity both by system and application processes and by user activity, which, in conjunction with appropriate tools and procedures, acts as a technical control facilitating the detection of security violations, performance issues, etc.

How the data will be encrypted (described in such a manner as to protect data security): All sensitive data is securely encrypted in the database with restricted access. Data is also encrypted in transit with SS/TLS1.2 2048-bit encryption.

Edmentum

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 2/1/2017 – 1/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Edmentum provides quality online programs designed to make personalized learning an achievable reality in every classroom. To meet NYCDOE’s needs, we offer Courseware, Exact Path, Study Island, EdOptions Academy, and Calvert Learning, paired with Edmentum’s Professional Services.

  • Courseware offers customizable digital curriculum for grades 6–12, including core, AP®, CTE, electives, world languages, and test preparation courses.
  • Exact Path personalizes K–12 learning by combining adaptive diagnostic assessments with individualized learning paths in math and ELA.
  • Study Island is a customizable K–12 practice and formative assessment solution that improves mastery and retention, and boosts student achievement in math, ELA, science, and social studies.
  • EdOptions Academy is a fully accredited virtual academy that allows districts to enhance and expand their program offerings, attract and retain students, and provide flexible, individualized learning experiences.
  • Calvert Learning provides engaging, project-based curriculum for K–5 learners in virtual or blended learning environments.

We collect the following PII provided by the Customer, such as the student’s name, name of school, grade level, and e-mail address. Please refer to our Customer Privacy Policy: https://www.edmentum.com/privacy/customer.

Type of PII that the Entity will receive/access: Student PII and APPR PII (Identifiable Teacher or Principal Annual Professional Performance Review). “Our programs are not Student Information or Accountability Information Systems. Edmentum does not store academic records other than performance scores of online activities. PII is at the user’s discretion. Administrators and teachers can choose to include non PII data for required fields such as Students: First and last name; Email (username); Grade level; Student Local ID (required); Teachers: First and last Name; Email; Teacher Local ID; Role.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties. “NYCDOE retains ownership and control of all student data. Your data is available throughout the term of your contract. During this time, it can be downloaded and reports generated in a variety of formats, including CSV, Excel, and PDF. All data is securely wiped from decommissioned systems. Customer data at rest is encrypted, minimizing the risk of exploitation.

Furthermore, our programs are not Student Information or Accountability Information Systems. Edmentum does not store academic records other than performance scores of online activities. Since Edmentum is an online solution provider, there are no limitations to the size or duration of data retention. Customers may retain data within our system with a valid subscription.

Within a reasonable time period after termination or expiration of the contract, or as requested or directed by NYCDOE, Edmentum will return personally identifiable data and will securely destroy personally identifiable information in its possession.

Please see our Standard Service Purchase and Software License Terms at www.edmentum.com/resources/legal/standard-terms and our Customer Privacy Policy at www.edmentum.com/privacy/customer for specific information pertaining to this requirement.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; and using an entity-owned and/or internally-hosted solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Edmentum maintains a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of students’ personally identifiable information against risks—such as unauthorized access or use or unintended or inappropriate disclosure—through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information. We perform quarterly internal and external security scans. In addition, Edmentum periodically performs additional penetration testing and/or other relevant threat assessments and performs subsequent remediation efforts based on the findings of these assessments.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Educa

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Educa is a private online sharing platform where teachers document and share children’s learning. It supports heart-led documentation, via Learning Stories, that in one motion meets reporting requirements and provides learning visibility – in other words, images and videos – helping families and teachers work together. In order for Educa to carry out these communication-oriented goals, it is absolutely essential that PII be readily accessible for all teachers, students, and parents that exist in the platform.

Type of PII that the Entity will receive/access: Student PII and APRP PII (Identifiable Teacher or Principal Annual Professional Performance Review Data). "Ideally Educa would have access to PII for teachers, students, and their parents. For example, all users in Educa must have a unique email address, which they use to sign into the platform.”

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor, specifically “inside an MS SQL RDS database, hosted on Amazon Web Services in US East.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All data will reside inside an MS SQL RDS database, hosted on AWS in US East. All data to and from the database is encrypted in transit and at rest. Backups are also encrypted and hosted in AWS.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Education Analytics

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 7/1/2022 – 6/30/2024

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. To provide technical assistance and perform data analysis to measure student learning for Annual Professional Performance Reviews (“APPR”) as approved by New York Education Law §3012-d.

Type of PII that the Entity will receive/access: Student PII and student-teacher linkage data.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

Secure Data Transfer and Data Storage Protocols: All confidential data are transferred using EA’s secure file transfer solution. All client data in house is stored on EA’s file and backup servers, with access controlled via Active Directory. Our facility is locked 24 hours a day, 7 days a week, and entry requires authentication using a key fob with unique codes for each user. Within the secured office suite, the server room storing network devices and secure servers is locked 24 hours a day, 7 days a week, and entry requires authorization using a key fob with unique codes for each user.

Authorized Data Access and Data Destruction Policy: EA ensures that access to the data is restricted solely to staff who need such access to carry out the responsibilities of the project based on their role, and that such staff will not release such data to any unauthorized party as agreed by signing of EA’s non-disclosure agreement. Access to all computer applications and data at EA are managed and authorized at every step using the Windows Active Directory user ID and high security password procedures. Key personnel working on client data have federal security clearance and have undergone human subjects training on handling data. EA requires all staff to sign confidentiality agreements prior to providing data access. Also, EA prioritizes the ongoing training of employees and authorized users about laws governing the usage of sensitive data including FERPA and other appropriate state laws. More details on this topic can be found below. EA agrees that data will remain the property of the client. To this effect, EA has a data destruction policy which ensures that the electronic data stored on the EA file and backup servers are destroyed within the contracted time frames.

IT System Security: All internal servers deployed at Education Analytics shall be managed by an operational group that is responsible for system administration. Approved server configuration guides shall be established and maintained by this operational group, based on business needs.

IT Network Security: EA’s computer network storing the data ensures appropriate and secure data access by utilizing firewalls, an intrusion detection and prevention system and up to date anti-virus solutions. EA allows remote access only to authorized users using a remote gateway secured using SSL.

IT Risk Management and Contingency Planning: EA has a disaster recovery plan and a process for handling outages which will be utilized in cases a need arises. EA has redundant and uninterruptible power and internet infrastructure provisions in place. In case of data breaches, EA will notify its cyber security insurance provider about the breach and work with the provider to investigate the breach and inform the related parties.

Compliance with FERPA and Data Security Laws: EA is in strict compliance with data security and privacy laws including but not limited to FERPA, and ensures that its staff are trained on the required laws and kept up to date to gain knowledge about how to store, access and treat data records with a high level of security.

Security Audit process and Data breach policy: EA’s IT systems maintain incident, change management logs and allows for audits of the IT data security compliance. The security audit process will cover the following steps to identify, evaluate and analyze potential threats and fixes for evaluating the security requirements of EA’s IT system. In case of breaches to the student data or teacher or principal data, EA will activate its Incident Response Team. This team will investigate the breach and notify the educational agency owning the data as necessary in accordance with regulations. EA will promptly comply with any inquiries from the client based upon the client’s receipt of a complaint or other information indicating that improper or unauthorized disclosure of personally identifiable information may have occurred.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Eduware

The exclusive purposes for which Protected Information will be used: To provide the requested services and to ensure proper functioning of sites. To provide requested customer support and communicate with user.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Eduware, Inc. does not use subcontractors, however in the event that Eduware, Inc. engages subcontractors, assignees, or other authorized agents to perform one or more of its obligations under the AGREEMENT (including any hosting service provider) it will require those to whom it discloses Protected Data to execute legally binding agreements acknowledging the obligation under Section 2-d of the New York State Education Law to comply with the same data security and privacy standards required of Eduware, Inc. under the AGREEMENT and applicable state and federal law.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Upon expiration of that agreement without a successor agreement in place, Contractor shall assist NYC DOE and any educational agencies that contracts with NYC DOE for the provisions of Contractor’s products or services in exporting any and all student data and/or teacher or principal data previously received by Contractor back to NYC DOE or the educational agency that generated the student data and/or principal data. Contractor shall thereafter securely delete or otherwise destroy any and all student data and/or teacher or principal data remaining in the possession of Contractor or its assignees or subcontractors (including all hard copies, archivist copies, electronic versions or electronic imaging of hard copies of such data) as well as any and all student data and/or teacher or principal data maintained on behalf of Contractor in secure data center facilities. Contractor shall ensure that no copy, summary, or extract of the student data and/or teacher or principal data or any related work papers are retained on any storage medium whatsoever by Contractor, its subcontractors or assignees or the aforementioned secure data center facilities. To the extent that Contractor and/or its subcontractors or assignees may continue to be in possession of any de-identified data (i.e., data that has had all direct and indirect identifiers removed) they agree not to attempt to re-identify de-identified data and not to transfer de-identified data to any party.

[NYC DOE additional information: The current agreement became effective starting on December 1, 2020 and remains effective until November 30, 2027.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Contractor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Contractor. [NYC DOE additional information: such requests, including requests for copies of student data, may be sent to studentprivacy@schools.nyc.gov.] 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Student data and/or teacher or principal data transferred to Contractor by NYC DOE or NYC DOE officers, employees, agents, or students will be stored in electronic format on systems maintained by Contractor in a secure data center facility, or a data facility maintained by a board of cooperative educational services, in the United States. In order to protect the privacy and security of student data and/or teacher or principal data stored in that manner, Contractor will take measures aligned with industry best practices and the NIST Cybersecurity Framework Version 1.1. Such measures include, but are not necessarily limited to disk encryption, file encryption, firewalls, and password protection.

More specifically, data is stored in Amazon Web Services (AWS) which are served from data center in Oregon, United States. Servers are secured physically by Amazon, and virtually by installed firewalls and a strict authorization system. Additional security information about AWS system is available online at: https://amazon.com/security/. All data storages are only available through password/key protected instances. User passwords are encrypted in the database, so even Contractor’s high level system administrators can’t view sensitive password information. All of Contractor’s network communication is now encrypted under HTTPS. 

How the data will be encrypted (described in such a manner as to protect data security): Eduware, Inc. (or, if applicable, its subcontractors) will protect Protected Data in its custody from unauthorized disclosure while in motion or at rest, using a technology or methodology specified by the secretary of the U.S. Department of HHS in guidance issued under Section 13402(H)(2) of P.L. 111-5.

El Puente de Williamsburg

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 71/1/2021 – 6/30/2022

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. El Puente is working in partnership with the Department of Education in their Crisis Intervention initiative at EBC High School Bushwick. El Puente provides students with various engagement activities in the areas of leadership development, academic enhancement and community building with the goal of helping them build capacity to resolve conflicts and interact with their peers in positive manners. The way El Puente ensures the DOE we have provided services is by having youth sign into the activities. The signing sheets collected are provided to the DOE in order for El Puente to receive payment. Sign in sheets are uploaded to Google Drive to be submitted to the Department of Education as it is required for payment.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Google Drive.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Youth who participate in the El Puente programs through the Crisis Intervention Initiative are asked to sign in providing First Name and Last Name. This information is strictly safeguarded and protected and it is only utilized to invoice the DOE for services provided. All sign in sheets are secured under a locked key. The Program Director and its supervisor has access to the files and safeguards the key. Sign in sheets are scanned and kept in the Google Drive of the administrator overseeing the program and the Director of Administration who utilizes the sign in sheets for billing purposes.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Elite Learners

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 11/1/2022 – 6/30/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Elite’s Violence Prevention Specialists and Teaching Artists will work with youth groups to facilitate age-appropriate restorative practices including peer mediation, one-on-one mentorship and conflict mediation training activities designed to help address negative behaviors such as bullying, disruptiveness, and peer conflicts that impact youth self-esteem, academic achievement, peer, and familial relationships. PII will be used to record students’ participation/attendance in the program.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. OneDrive will be used if needed.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • Elite Learners has guidelines to ensure that all individuals working under/with Elite and on Elite Learners’ projects/programs understand their responsibility in reducing the risk of compromise and take appropriate security measures to protect client data.
  • Nondisclosure/confidentiality agreements are included in Elite Learner’s Employee Handbook and are signed upon new hire.
  • Industry standard security measures including authentication and encryption protocols are used to preserve and protect Protected Information. Protected Information is encrypted at rest and in transit.
  • Protected data is maintained in a secure data center managed solely by Elite Learner's employees.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Eskolta School Research and Design

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Eskolta School Research and Design Inc Services include:

  • Research and Evaluation projects that use a mix methods approach
  • Sharing Learnings through workshops, conferences and school intervisitations
  • Eskolta fellows program to build leadership capacity in teachers
  • Resource Development Tool Kits for Educators
  • Coaching and Capacity Building for School Leaders
  • Facilitated inquiry projects with individual school teams

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an Entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. In any case where Eskolta received PII, all personal information (e.g. interview transcripts, names, contact info) is deidentified, stored on password protected devices of the research team, using a lookup code where appropriate, with the code key stored separately.

For many projects de-identified, linkable data will be sufficient for Eskolta and our NYCDOE partners to engage in data-centered professional learning and continuous program improvement.

Use an internal data base for client services. The data base will be password protected. Due to the organization being hybrid we use electronic communication for signatures and data collection. Staff is required to use agency issued computer device.

All of our files are behind a managed Google Workspace account that has explicitly defined permissions for all files with all users requiring 2FA to log into. This account is also monitored by our managed service provider for any unusual logons and suspicious activity. Local machines all have anti-virus installed on them as well.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Everbridge, Inc.

The exclusive purposes for which Protected Information will be used: Data/assets the client provides to the Everbridge platform are utilized solely by the client for their critical event management and communication purposes. Everbridge does not leverage/utilize client data beyond what is outlined in the Everbridge Master Services Agreements (MSA).

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Everbridge providers must align to Everbridge’s security requirements as otherwise, Everbridge is unable to obtain and maintain our security and compliance attestations. At no time is any third party granted access to the Everbridge platform or the client data therein. Everbridge is a SOC2, SOC3, FISMA, Safety Act, ISO 27001, EU-US Privacy Shield, G-Cloud 9, UK ICO, and BSI C5 certified organization and we have achieved FedRAMP “Authorized” status. Our security policies are governed by NIST 800-53 (http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-53r4.pdf), Controls for Moderate Impact systems, and an overview of our security policies and attestations can be found here: https://www.everbridge.com/company/legal/. All policies and attestations are reviewed and updated annually.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Regarding records management and data retention, Everbridge’s controls align to our security framework (which is governed by NIST 800-53 controls, FedRAMP, and ISO 27001 compliance) and there are several facets to this:

  • Product system reporting data, available for all client campaigns, is available in the web based console and product suite for 18 months. At any time, clients may download and archive reports available in Everbridge in various formats (HTML, CSV, PDF) and store these internally within their organization;
  • Security Event Report data is available to authorized client administrators in the web based console and is accessible for up to the prior 6 months from when the report is generated by the administrator;
  • Data that clients store as contacts or assets within the Everbridge platform is not purged or managed by Everbridge, in any way, throughout the life of an active services agreement. However, when an organization’s contract expires, the organization’s account will be deactivated and listed for deletion. Thirty-days from the contract expiration date, the organization’s data will be flagged for purging and all of the organization’s data will be removed from the active system. Everbridge retains the organization’s data for one month in the event the organization wishes to extend its subscription;
  • For clients using our Safety Connection functionality, travel itineraries are stored for 12 months in the past and for 12 months into the future; Last Know Location is kept from the last report from the source and until it is overwritten by the source
  • Business records are kept by Everbridge for 7 years and/or as required by law

[NYC DOE comment: The current agreement became effective starting on March 19, 2020 and terminates when all NYC DOE schools and/or offices cease using Everbridge, Inc.’s products/services. The terms of the agreement remain effective through the period during which Everbridge, Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Clients are wholly responsible for managing their data set in the Everbridge platform. Thus, any such rights to access, review, update, and correct their personal information will be handled by authorized client administrators. Should Everbridge receive such requests directly from client users, those requests will be re-directed to client administrators to fulfill [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Everbridge maintains four implementation regions around the world for our services: United States, United Kingdom, Germany, and Canada. Clients will choose their implementation region from those listed above and client data will then be stored and processed within the selected implementation region only. Typically, US based clients will be implemented in our US-based implementation of Everbridge (which consists of secure cloud hosting facilities in Northern CA and Northern VA. Regardless of data store chosen, Everbridge is a SOC2, SOC3, FISMA, Safety Act, ISO 27001, EUUS Privacy Shield, G-Cloud 9, UK ICO, and BSI C5 certified organization and we have achieved FedRAMP “Authorized” status. Our security policies are governed by NIST 800-53 (http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-53r4.pdf), Controls for Moderate Impact systems, and an overview of our security policies and attestations can be found here: https://www.everbridge.com/company/legal/. All policies and attestations are reviewed and updated annually.

How the data will be encrypted (described in such a manner as to protect data security): Everbridge’s implemented encryption technologies align to FIPS 140-2, NIST 800-53 controls, FedRAMP, and ISO 27001 compliance. HTTPS TLS 1.2 and SFTP using SSH are used for secure communication with the platform. Client data is encrypted at rest using AES 256-Bit encryption (database is encrypted at the file level). Platform backups are secured using AES 256-Bit encryption. All encryption keys are managed internally by Everbridge using a digital key management solution.

EverFi

The exclusive purposes for which Protected Information will be used: Personally Identifiable Student Information (PISI) will be used for registration and use of EverFi courses.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Everfi requires employees, subcontractors and authorized persons or entities that receive student data or teacher or principal data to sign agreements that include appropriate confidentiality obligations that covers such data.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: EverFi will return or destroy such data in accordance with the terms of this agreement.

[NYC DOE comment: The current agreement became effective starting on March 5, 2020 and terminates when all NYC DOE schools and/or offices cease using EverFi, Inc.’s products/services. The terms of the agreement remain effective through the period during which EverFi, Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipients.[NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.] 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): PISI will be sorted in the U.S. (within contiguous 48 states) in accordance with EverFi’s Data Security Policy. Please see EverFi’s “Data Security Policy” for more details.

How the data will be encrypted (described in such a manner as to protect data security): Data is encrypted at rest and in transit (AES-256 encryption algorithm). Database connections are vial SSL protocol: TLSv1.2, cipher: ECDHE-RSA-AES256-GCM-SHA384.

Evolution Labs (EL) (for Suite 360)

The exclusive purposes for which Protected Information will be used: For the purposes of administering and assessing learning related to the subject material of the program.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: Data is only shared with Evolution Labs employees with a demonstrated need for that information (i.e. developers, DBAs, Client Services etc). Each EL employee receives annual training on protecting user data. Data is never shared outside of EL.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: NDA begins on August 27, 2020 and is sustained indefinitely until/unless either party terminates the agreement. Upon expiration of the agreement, archived data is kept for 12 calendar months upon which time it is destroyed. Accelerated deletion of data can occur upon request.

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Recipient will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Recipient. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.] 

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Data is stored in the US and all databases are encrypted and protected with industry standard security.

How the data will be encrypted (described in such a manner as to protect data security): Databases are encrypted at rest. All programs utilize industry standard encryption.

ExpandED Schools

Type of Entity: Research Institution or Evaluator; Community Based Organization or Not-for-Profit

Contract / Agreement Term: 8/31/2022 – 8/30/2027

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. This agreement covers multiple projects, and thus the type of PII collected and for which purposes will vary. PII may include, but is not limited to:

  • names of students participating in relevant DOE initiatives, their parents and guardians;
  • student OSIS number;
  • student’s date of birth;
  • school affiliation, district, and grade;
  • school-day and afterschool attendance;
  • state test scores or other academic achievement information (e.g., report card grades)
  • Race, ethnicity, special education status, language spoken at home and English Language Learner status.

If collected, all information will remain confidential solely between relevant parties (DOE, ExpandED Schools, and any subcontractors where applicable, who are subject to the same rules and regulations governing ExpandED Schools’ access to these data). If collected, processing PII will allow ExpandED to identify youth who would benefit most from the supports we are offering, as well as to track whether students improve outcomes as a result of participation in our supports.

Type of PII that the Entity will receive/access: We are not aware of which types of data will be required at this time, but it is likely that we will be collecting student and/or educator PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; (i.e. if data are transferred via a cloud-based tool, ExpandED Schools will use a secure Sharepoint link to transfer and store data, ensuring that only those who require access are granted access); and using an entity-owned and/or internally-hosted solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. ExpandED Schools commits to implementing all state, federal, and local data security and privacy contract requirements over the life of the agreement, consistent with NYC DOE’s data security and privacy policy, as well as the requirements of NYC DOE’s Parents’ Bill of Rights for Data Privacy and Security. The following outlines the data security protocols and measures and in place to ensure compliance with all requirements.

ExpandED Schools has numerous administrative, operational and technical safeguards and practices in place to protect any Protected Information that we may potentially receive under the contract. This includes, but is not limited to:

Administratively:

  • ExpandED staff and its subcontractors are required to hold Confidential Information in strict confidence. ExpandED staff and subcontractors will only disclose Confidential Information to other staff who need to know the information in order to carry out tasks and only to the extent justifiable by that need.
  • ExpandED will only use Confidential Information collected for projects that fall under the agreement for specific project purposes. ExpandED and its subcontractors will not use Confidential Information for its own benefit or for the benefit of another, or for any use other than specified in the agreement. ExpandED will never sell, license or distribute any Confidential Information collected as part of this agreement.

Operationally and technically:

  • ExpandED will store all Confidential Information on ExpandED’s server located in the United States. Confidential Information may never be stored on personal technology devices or laptops at any time. ExpandED will not incorporate any Confidential Information into any database or any medium other than required for this agreement.
  • If necessary to share information via a cloud-based server, ExpandED will use secure Microsoft SharePoint Drive folders to share information, which offers security in compliance with state, federal, and local standards and ensures only authorized individuals can access data.
  • ExpandED will ensure end-to-end encryption when data is in motion and at rest to preserve safety of data at all times.
  • If not necessary to share data via a cloud-based server, ExpandED utilizes a Virtual Private Network (VPN) which is secure and password-protected.

All research team members and the President & CEO of ExpandED will be trained and certified through the Collaborative Institutional Training Initiative (CITI) program Research Ethics and Compliance Training which includes federal laws, research in schools, and other topics that ensure the ethical use of data and protected information. Research team members will also receive training on state-specific laws provided by the Director of Research as part of their orientation to work on projects that fall under this agreement. Third-party subcontractors will be required to offer these same training opportunities to their staff members, and this will be included as part of our written agreement.

Any third-party subcontractors will be subject to all rules and regulations governing ExpandED’s access to this data, and ExpandED will hold subcontractors accountable to following all protocols. This will be specified in writing as part of any written agreements between ExpandED and subcontractors as part of this agreement.

Data security breaches or privacy incidents will be managed by the senior executives of the organization who will contact the NYC DOE via phone and email as soon as we learn of any breach. Staff are required to notify senior executives of ExpandED of any suspected data security breach or privacy incidents. The senior executives will act promptly to stop the breach, assess how it occurred, and make changes to ensure the breach will not be repeated, and notify the NYC DOE of its actions, findings and next steps.

All confidential information will be returned or destroyed upon termination of services.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Family Life Time Solutions (for #SameHere)

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 11/1/2021 – 9/1/2022

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The #SameHere Teacher and Student Apps allow teachers and students to share their feelings in a secure app setting. The app acts as an emotional thermometer. It is not diagnostic, and it does not make recommendations. It strictly allows student to tell teachers how they are feeling, and to track those feeling trends over time.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Log systems are in place so as to identify unauthorized access of the databases. Vulnerability assessments are done periodically to identify any threats or risks. OWASP Top 10 is being followed as much as possible. Also WAF are implemented to avoid DDOS attacks.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Finding Focus (through University of California Santa Barbara)

Type of Entity: Public, Not-for-Profit University

Contract / Agreement Term: 8/01/2021 – 6/30/2025

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Finding Focus is an online course that is intended to help high school students learn how to improve their focus and emotional resilience. Students use their names and email addresses to securely create accounts. These accounts allow each student to receive a personalized learning experience, and it also makes it possible for teachers to track their students’ progress throughout the course. PII is used exclusively to provide this educational service.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: “Upon expiration of the agreement, protected information will be stored securely for the duration indicated by the NYSED Education Retention Schedule ED-1 and then deleted.”

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. We follow best practices in workstation management and secure application development. Our cloud services are provided by industry leaders with excellent reputations for providing and maintaining security. All data is encrypted in transit according to industry standards, and PII is also encrypted at rest. We continuously monitor for potential security vulnerabilities through third-party services, and we apply all patches and updates needed to reduce exposure to identified vulnerabilities. A quarterly risk assessment is also implemented to identify and remediate any emerging security risks. Early warning signs of a data breach are regularly monitored, and an incident response plan is in place to ensure a rapid and effective response in case a breach does occur.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

FMYI, Inc (also called Grouptrail)

The exclusive purposes for which Protected Information will be used: NYC DOE Bridge for All Program.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: There is no sharing of the student data by Grouptrail for NYC DOE Bridge for All. If there was, we will have the subcontractor sign an amendment to our agreement that includes these data protection and security requirements required by this non-disclosure agreement with the NYC DOE.

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: Upon termination of our relationship with the NYC DOE related to this agreement, the protected information is deleted. Decommissioned media utilizes techniques detailed in NIST 800-88.

[NYC DOE comment: The current agreement became effective starting on June 26, 2020 and terminates when all NYC DOE schools and/or offices cease using FMYI, Inc.’s products/services. The terms of the agreement remain effective through the period during which FMYI, Inc. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Processor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Processor. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): Protected Information is stored in the US. 

How the data will be encrypted (described in such a manner as to protect data security): SSL for data in transit, network firewall, and encryption at rest.

FOCALPOINTK12

The exclusive purposes for which Protected Information will be used: The software provides online learning for middle and high school students in a classroom setting. The student names and their grades will be available to teachers and advisors.

How you will ensure that the subcontractors or other authorized persons or entities that you will share the student data or teacher or principal data with, if any, will abide by data protection and security requirements required by your non-disclosure agreement with the NYC DOE: The company have strict data protection and privacy policies in place and adheres to it. The company has built stricter security policies as part of the contracts working with several State DOE agencies. 

When the non-disclosure agreement with the NYC DOE starts and ends and what happens to Protected Information upon expiration of the agreement: All the data will be removed and purged from the system. 

[NYC DOE comment: The current agreement became effective starting on June 6, 2020 and terminates when all NYC DOE schools and/or offices cease using FOCALPOINTK12, INC.’s products/services. The terms of the agreement remain effective through the period during which FOCALPOINTK12, INC. possesses or otherwise is in control of covered protected information.]

If and how a parent, student, eligible student, teacher or principal may challenge the accuracy of the student data or teacher or principal data that is collected: Pursuant to its contractual obligations, the Processor will work with the NYC DOE in processing challenges to the accuracy of student data in the custody of the Processor. [NYC DOE comment: requests for copies of student data or to challenge the accuracy such data should be directed to your child’s school, or to studentprivacy@schools.nyc.gov.]

Whether the Protected Information will be stored in the US or outside of the US (and if outside of the US, where), and the security protections taken to ensure such data will be protected (described in such a manner as to protect data security): All the data is securely stored in the US East region in a Microsoft Azure Elastic Cloud Environment. The data is encrypted both in transit and at rest. Azure Cloud provides multi-layered, built-in security controls and unique threat intelligence to identify and protect against rapidly evolving threats.

How the data will be encrypted (described in such a manner as to protect data security): All the communication between the users and web applications are secured with SSL layer. All communications between the web application and the database happen on a encrypted channel. The data storage inside the database is encrypted.

Follett School Solutions (for Destiny Solution)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Follett School Solutions, LLC is providing its Destiny Solution to entities within the DOE. The Destiny Solution includes modules such as Library Manager and Resource Manager, which help schools purchase and track library and other school-related resources and information. PII is collected for related reasons, including to, for example, track which students have checked out which books.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Entity selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Microsoft Azure.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Destiny has multiple levels of data security Session-level authentication—All data access within Destiny is routed through a layer that checks authentication credentials and permissions on each request. User Interface security—The Destiny interface presents different options based on the permissions associated with the users.

The Destiny application does store within its own internal database student/staff demographic data and information regarding the usage of district/school resources (Checkouts, Holds, Fines, Reviews, etc.…) by students and staff. Access to this data is restricted to district staff based on configured permissions and access levels. Customers can have Destiny installed locally within the district’s technical environment or hosted by Follett. The data for Destiny is managed/stored in a Microsoft SQL Server database. Follett supports encryption of the data under SQL Server in an optional configuration. The database is protected through Microsoft SQL Server security.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

FranklinCovey Education (for Leader in Me) 

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 1/1/2023 – 12/31/2029

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The Leader in Me online is a web-based application that provides resources, professional development, curriculum, and an anonymous survey given to students, staff, and parents to assess the progress of the implementation of our services. Staff are provided logins to the Leaders in Me online to access all these resources. High School students are offered 4 courses either using a LTI integration into your LMS or if needed access to our LMS can be provided to students where we would collect student first name, last name, and email address so they can login and take the courses. We prefer the LTI method so student data stays in your LMS system. This is the only case where we might collect student data. All other data collected is staff data for the Leader in Me online which consists of first name, last name, and email address with phone number being optional.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontracted, i.e. AWS.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All data is stored in a Postgresql database using encryption of data at rest and encryption of data in transit. All database traffic is isolated in a private VPN behind a firewall. All web traffic is served over HTTPS, and no user information is available in the public domain. No PII data is transferred and used in any development environments or for any purposes outside of Production servers.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Giant Thinking

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 1/2023 – 6/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Giant Thinking will be providing Counseling and Mentoring service. For the purpose of providing services we require the names of participating students.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity not share PII with subcontractors, outside persons, or third party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. “PII (students name) will be stored on a piece of paper that will be given to school staff or shredded immediately after programming.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All employees Giant Thinking will be trained and aware of confidentiality obligations. Paperwork will not leave the building. All paperwork will be given to school staff or shredded immediately after programming.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Gradecam

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services, and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Summative and formative student assessment. We require the following data elements for our product: Student first name, Student last name, Student ID, Class name, Class ID – OPTIONAL, Class period – OPTIONAL, Grade level – OPTIONAL, Term, Student grade, Teacher/Administrator first name, Teacher/Administrator last name, Teacher/Administrator email address, Teacher/Administrator ID – OPTIONAL. The information above is required to assign a grade to a particular student in a class taught by a teacher.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will not share PII with subcontractors, outside persons, or third-party entities.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely transfer PII to NYC DOE, or a successor contractor at the NYC DOE’s option and written discretion, in a format agreed to by the parties; and securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using an entity-owned and/or internally hosted-solution.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Gradecam servers are hosted within SOC2 compliant data centers and require multiple factors of authentication to gain access to the data center and server cage. Individuals who are authorized to enter the data centers are very limited and is restricted to those responsible for operating the infrastructure. Gradecam also utilizes firewalls and RBAC based controls to limit the ability to connect to systems housing PII data. All data is encrypted both in transit and at rest using industry standard algorithms. Access to the database systems requires, in addition to a valid username and password, a valid certificate from an internal certificate authority (CA) which is strictly controlled.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Great Minds PBC

Type of Entity: Commercial Enterprise

Contract / Agreement Term: The Agreement covers multiple products, services and/or DOE schools and offices, and so Start and End Dates vary by product, service, and DOE schools and/or offices.

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Great Minds PBC seek to ensure that all students in America’s public schools, regardless of their circumstances, receive a content-rich education in the full range of the liberal arts and sciences, including English, mathematics, history, the arts, science, and foreign languages. Great Minds does this by working with teachers, scholars, and schools to create curricula and instructional materials, conduct research, and promote policies that support a comprehensive and high-quality education.

Great Minds Digital Platform may be used by schools, school districts, or teachers in a classroom setting use as part of their selected educational curriculum.

Within the Great Minds Digital Platform, teachers have access to curriculum materials, within-application reports and visualizations to help them assess student learning and to assist in planning. Administrative reports and data extracts are also available to district and school admin users. Students may access complete assessments and other activities their teacher has assigned to them.

Great Minds digital products are hosted by Great Minds in the Amazon Web Services (AWS) cloud, in US-based data centers. Students and teachers access our products through the web browser. Ours is a multi-tenant solution. We ensure isolation of data through secure coding practices, industry-standard claims-based authorization techniques, and routine penetration tests. We support multiple integration options to authenticate and authorize users of our digital products.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities (including any cloud services providers) and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e., Amazon Web Services.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All data, including customer PII, is encrypted at rest and in transit using industry-standard encryption. Data is stored in AWS (Amazon Web Services) data centers, which have stringent physical security standards in place. More information on the physical security controls in place can be found here: https://aws.amazon.com/compliance/data-center/controls/. We have multiple administrative safeguards in place to protect access to PII. Access to sensitive information is restricted to those with valid business justification for doing so and only on a temporary basis. We also have automated systems in place that scan our infrastructure and our logs for any anomalies that could indicate a security event, as well as looking for potential vulnerabilities. Potential vulnerabilities or security incidents are alerted to our DevOps team via multiple channels and action is taken as appropriate.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Groundswell Community Mural Project

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 5/15/2021 – 5/14/2026

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Appropriate data is only collected and utilized for the expressed purpose of educational needs in providing the most effective programming to the constituents receiving programming services through Groundswell. Only basic statistical data will be collected and utilized internally by those individuals who are permitted and whose job duties require the data to evaluate overall program performance and development.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third-party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. Groundswell Community Mural Project, Inc., together with its IT Service Provider shall investigate and remediate possible network security threats by means of capture, logging, and examination of files, communications, and other traffic and transmissions over or on the network including all student communications and component network activities relevant to the incident or breach.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Hidden Gems II (for We Intervene)

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 11/1/2022 – 6/7/2023

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. The application, We Intervene, allows schools to share needs assessment survey links with parents and have the survey responses uploaded into the application. The PII information, such as an address, phone number, email address, and student demographic information, is needed to connect families - students and guardians - to resources in the immediate area.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks.

  • Security management processes to identify and analyze risks to and implementing security measures to reduce risks.
  • Staff training to ensure knowledge of and compliance with policies and procedures
  • Information access management to limit access to records to protect information
  • User Policies, Access permissions as per the user workflow process and standards
  • Access controls to restrict access to authorized personnel only
  • Audit controls to monitor activity on systems containing student and parent’s record
  • Integrity controls to prevent improper alteration or destruction of information
  • Transmission security measures to protect records when transmitted over an electronic network.
  • AWS stores our secured data in storage locations in US regions. They have their storage facilities secured.
  • Secured Backup and Storage has been implemented as part of our AWS services

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Hiperware Labs

Type of Entity: Commercial Enterprise

Contract / Agreement Term: 2/1/2023 – 1/31/2030

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. Delivering differentiated math practice to each student individually.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII. In its agreement with the DOE, this entity has agreed to return and securely delete or destroy PII whenever any of the following occurs first:

  • whenever requested by the DOE
  • whenever the entity no longer needs the PII to provide services to the DOE
  • whenever a DOE school or office ceases use of a product or service of the entity, for the PII that pertains to that school or office
  • no later than upon termination of this Agreement

In addition, the entity has agreed that to the extent practicable, it will not retain PII for more than one school year after the school year in which the data was received, unless it is required to retain it for longer by law.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Using a cloud or infrastructure owned tool hosted by a subcontractor; i.e. Heroku (Salesforce), IBM (compose.com), Amazon Web Services.

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. The physical safeguards are done by cloud providers: Heroku, IMB and Amazon. The administrative safeguards include access limited by role-based security, continuous backup and failover within the cloud providers. The technical safeguards include two-factor authentication, encryption in storage, transit, and communication, as well as of backups.

Encryption. Pursuant to New York Education Law 2-d, PII must be encrypted while in motion and while at rest. By checking the box below, Entity agrees that PII will be encrypted using industry standard data encryption technology while Protected Information is in motion and at rest. Vendor selected “Entity agrees that PII will be encrypted in motion and at rest using industry-standard data encryption technology.”

Home for Little Wanderers

Type of Entity: Community Based Organization or Not-for-Profit

Contract / Agreement Term: 12/01/2021 – 11/30/2026

Describe briefly the project/evaluation/research you are conducting or participating in, and/or the commercial product or service you are providing. Describe the purposes for which you are receiving or accessing PII. or accessing PII. Wediko at the Home [for Little Wanderers] accesses PII in order to track attendance and academic records to both select at-risk students in need of services as well as track progress.

Type of PII that the Entity will receive/access: Student PII.

Subcontractor Written Agreement Requirement. In accordance with New York Education Law 2-d, the Entity may not share PII with subcontractors without a written agreement that requires each of its subcontractors to adhere to, at a minimum, materially similar—and no less protective—data protection obligations imposed on the Entity by the Agreement with the NYC DOE and by applicable state and federal laws and regulations. Vendor selected “The Entity will utilize subcontractors or third party entities and agrees not share PII unless similar data protection obligations contained herein are imposed on each subcontractor or third party, in compliance with applicable New York State and federal law and using industry standard best practices for data privacy and security.”

Data Transition and Secure Destruction. Upon expiration or termination of the Agreement, the Entity shall: Securely delete and/or destroy PII.

Challenges to Data Accuracy. The Entity agrees to the procedures outlined below: In accordance with N.Y. Education Law 2-d, parents, students, eligible students, teachers, or principals may seek copies of their PII, or seek to challenge the accuracy of PII in the custody or control of the Entity. Typically, they can do so by contacting the NYC DOE using the email address or mailing address below. If a correction to PII is deemed necessary, the Entity agrees to facilitate such corrections within 21 days of receiving the NYC DOE’s written request. The Entity must forward the request to the NYC DOE as soon as practicable in order for the DOE to authenticate the identity of the student or parent, and to advise the Entity on how to process the request. All requests for copies of PII or requests to challenge the accuracy of PII should be directed to the following email address: studentprivacy@schools.nyc.gov or in writing to the Office of the Chief Information Officer, the Division of Instructional and Information Technology, New York City Department of Education, 335 Adams Street, Brooklyn NY 11201.

Security and Storage Protections. Describe where PII will be stored or hosted. Vendor selected “Using a cloud or infrastructure owned tool hosted by a subcontractor.”

Describe the administrative, technical and/or physical safeguards to ensure PII will be protected and how the Entity will mitigate data privacy and security risks. All PII is tracked in electric health care platform DrCloudEHC. Access to this platform is restricted to active Wediko at the Home employee. The system is maintained by our Data Co